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Pacifico Ford gave me the car I wanted at the right price. I will be buying future cars from this dealership. Thanks Mike and Shandi. I love my Ford Explorer!!
My experience from Pacifico was great. From the sales team, down to the finance and service dept. To them it didn’t seem all about getting the sale.
Chris Watson was the representative that assisted me in purchasing my new vehicle. He was very professional, kind, and courteous.He was also very knowledgeable about all ford products. I am very satisfied with my whole experience with ford.I would highly recommend him to friends and family interested in purchasing a new vehicle
Had an excellent and amazing experience at Pacifico Ford.Mike helped me decide what i wanted and helped me find the “perfect car” with all the things i wanted in it.He was there all through very patiently waiting for me to make up my mind….
I was drawn to Pacifico upon receiving an pre-approval letter from Capitol One Bank. They were having a special with this dealership. I decided to purchase a 2014 Ford Explorer however, Capitol One’s interest rate came back too high and I was not going to buy the vehicle. I am thankful that Dan suggested that I apply for Ford Credit and my application came back approved with a 1.9 interest rate and now I am a proud owner of my first SUV. I would recommend this dealership, which I did and my sister purchased a 2014 Ford Escape the next week. Keep up the good work atomsphere at Pacifico.
Overall great experience. First time buying a car and I was comfortable with the process. Didn’t feel pressure and all my questions and concerns were addressed.
Chad was Great! He listened to me to determine what I was looking for and put me in exactly the perfect car and at the payment I wanted! This was the first time I bought a car from a dealership and I know I only have to look at Pacifico Ford fr any future purchases..
I was in a bad situation when my vehicle was deemed a total loss. Needing a new vehicle and not sure where to turn after having dealt with a few not-so-pleasant experiences with other car dealerships. I was attracted to Pacifico Ford after seeing a television commercial of the new Ford Edge. I went to Pacifico Ford and was met by Chad Gilbert who was approachable and glad to help me. Chad listened to my interest and showed me a few vehicles on the lot and we found the car for me. After a test drive I was very happy with the Ford Edge I chose. Chad then showed me a few option and the great rebate offers. I had a normal conversation and felt very comfortable and not pressured to sign anything. Chad went out of his way providing me with the best options that suited my budget and I agreed to buy my new car. Chad walked me through step by step showing me how the My Ford Touch worked and even took the time to set up my sync account and connected my cellphone. He called and updated my insurance and even set up my first service appointment and explained the special offers from free oil changes including complimentary car wash. Chad even made arrangements for me to leave the rental car I arrived in. A short time later I drove off feeling happy and confident that I made a good decision in my freshly washed and gassed up new car. I’m beyond happy with my new Ford Edge and would highly recommend anyone to place their trust in Chad Gilbert and the Pacifico Ford team. Thank you for a pleasant experience!!!
I have been leasing trucks for years from pacifico. Rocco has been my sales rep for all my leases. They are the best at what they do. I will never go to another dealership. Rocco is the best sales rep there.
Great dealership and excellent sales associate. Would 100% recommend!
Chad made my new car buying experience a pleasure. He was very knowledgable about the vehicle, technology and current market. He helped me figure out which vehicle met my needs while staying within my budget. If you need a new or used vehicle, I recommend you contact Chad, you wont regret it.
chad gilbert was very user friendly in that he never pushed me to get in any car that i did not want he knew the inventory extremely well and answered any and all questions i had about the many cars i looked at he took the time needed to accomplish my goal and got me into the car i wanted
Our experience at Pacifico Ford was excellent in every way. The Sales team was friendly, helpful, and accommodating. Rocky and Shadi at Pacifico were incredibly nice and just gave us the information we needed to make the decision to purchase our new vehicle. Once we had made a deal and decided to buy, the Finance team and staff took care of everything and made it easy and painless to be out on the road in our new car the next day. We love our new Escape, and we would recommend that anyone interested in buying a Ford go to Pacifico!
Rocky is absolutely amazing! He helped me get an Escape for my business when I didn’t think anyone could help. He worked with my credit situation and the absolute minimum down and got me a vehicle I love at a payment I can handle. He didn’t pressure or try to sell me anything I didn’t need. Rocky gave me peace of mind because my old delivery van was on its last leg.
Thank you so much Rocky and the entire Pacifico team for being so wonderful!
Great dealership, I highly recommend to others! Best car shopping experience I have had thus far and look forward to our next buy in the future.
I have been buying cars from Pacifico for the last 6 years and there just isn’t any other dealership that will beat the service provided by Pacifico. They make you feel like family. They listen to you and will never steer you wrong. I went to buy 1 car and came home with 2. It took us the entire day to complete everything but it was well worth the wait. Neal is an awesome salesmen and we had top notch service from everyone from the moment we walked in the door. They are family to us and they make you feel like family. Doesn’t matter what your budget, they will find something that works for you!!
Originally went to Pacifico after hearing about interaction from co-worker, and was very pleased. I have dealt with other dealers in another county for work, and was impressed by the service, professionalism, and ability level of Pacifico. Started out looking for a used / certified pre-owned, and ultimately decided on a new vehicle with a perfect match of options, availability and fit.
I am very happy with my ’13 Escape SLT, and I have Pacifico & Neal Bauer to thank for it.
Neal and the entire Pacifico team were great. We enjoyed our experience so much we will use them again.
I have nothing but praise and thanks to Rocky for making our experience at Pacifico great. He showed us what we wanted to see, he listened to what we were saying we wanted, and he helped in every aspect he could. He made this a great experience. He was so very friendly and sociable which helps relax you when you are making a big decision. We actually felt like we were dealing with a nice member of our family. I even felt like I should have invited him to thanksgiving dinner because we spent so much time together he almost became like family.
Also Jay in finance was very nice and pleasant also. He helped us make some important decisions.
All in all our experience in Pacifico was a good one and I would recommend them to anyone.
Gabi was an amazing help in every way possible. I walked into the dealership not certain on what I wanted and wanted to look at other dealerships, but that wasn’t necessary. From the moment I walked in I was greeted by Gabi and he walked me through the lot looking at every car and explaining everything. I had visited other dealerships and met with other salesmen and had not had a positive experience, but this was different. Gabi listened to every comment and concern I had and was super helpful throughout the entire process. He definitely went ABOVE AND BEYOND in every aspect.
Rocky was great to work with. Anyone looking there at Pacifico should go see him!!
Chad Gilbert was my salesperson. He did an awesome job in helping me purchase my new 2013 Ford Explorer. I would definitly recommend people to go to Pacifico Ford.
The employees were friendly and easy to work with. The knowledge of the vehicles helped me to pick the right truck for my needs.
Rocky was very helpful throughout the entire purchase of my new car. He helped me choose the car that fit my needs the best and assisted with financing and auto-insurance. He was very friendly, answered all of my questions.
Rocky was a great salesman. He did not try sell us options that we did not want & he put us in a car that we wanted not one that he wanted to sell. There was no pressure from him & Rocky made us feel at ease buying a car. Rocky took his time with us & showed us all the options in the car & showed us how everything worked. It was a help to us that he setup the phone by bluetooth. It was a great experience buying a car & I would certainly recommend Rocky to my friends.
Hello I am "Quite Pleased" with My Auto and the sales experience with my salesman. The only reason I gave a 3 overall experience is because it sometimes seemed a little time consuming for the deal to take place. Please do not think this was in anyway a problem. I think Mr Jones did a fine job of explaining every detail to my satisfaction. I was never in doubt about what was happening or the process.
Mike was very helpful and listened to my requirements for a new purchase. Financing was very easy too. I am a return customer due to the level of professionalism from everyone at the dealership! Mike will always get my business.
I purchased my ford edge from Pacifico ford. I just would like to say the service was outstanding. Bert, Bernard and Mike H my salesmen maid me feel comfortable through this processes, they took ample time to qualify me and work the numbers out to the best that I can afford. They were very polite and patient throughout this process they showed me the in and outs of the entire car showed me things on my sync system that I would have never figured out on my own. Overall my three salesmen that I choose to complete my sale and the management of pacifico get two thumbs up from me on my purchase.
The salesmen (Mike H. and Bernard J.) were very knowledgeable and experience with regards to the vehicles they had shown me. Everyone was polite and went out of their way to ensure I was taken care of and understood my options. They were polite and very honest which I really appreciated. In regards to the financial aspects of my purchase Mike L. and Shadi D. were extremely helpful in getting me where I was financially comfortable and adequately covered warranty wise.
This is my 4th car purchase at Pacifico Ford, and as always, Rocky did an awesome job! From finiding a car with the options I want, to explaining all of the features of the car. From start to finish, it was a great experience.
I love everything about this car dealership and appreciate everything!!! I will make sure to recommend them to all of my family and friends. I gaurantee that I will bring more business;-)
It was a pleasure doing business with Pacifico Ford and Jorge Agosto. Jorge was more than just a sales representative; he went out of his way to truly made me feel comfortable with the process of purchasing my new vehicle. Jorge’s customer service should be recognized as he truly represents true customer satisfaction. I would recommend Jorge Agosto and Pacifico Ford to any of my colleagues, friends, or family members when considering purchasing a vehicle. Thank you Jorge and Pacifico Ford for helping me find exactly what I was looking for; a new vehicle and a hassle free transaction.
Rocky was able to help me under some different circumstances. His low pressure approach really made me comfortable purchasing my Used Ford Escape.
I went to the automall to shop around for a lease. I spent an entire day going from one dealership to the next. Pacifico Ford had the best customer service by far! Jorge Agosto was quick on his feet, well-informed, and incredibly accomdating. I highly suggest shopping for a new car at Pacifico.
the dealership was friendly and louis was excellent
Rocky Degregorio made the process of buying a car a wonderful experience. He took extra care in demonstrating all the special features of the exact model I was looking for. I would have no problem in recommending him to a friend who was looking for the right car.
Buying a car from Pacifico was the best car buying experience I’ve ever had. I really appreciated Mr. Agosto’s low pressure but knowledgeable approach. When I made the decision to purchase, I was professionally guided through the process by everyone involved.
A few days after I purchased my SUV, I was leaving for work and noticed that including mine, four cars on my block all had the Pacifico emblem on them.
Neil Bauer was an amazing sales man, he helped guide us through the process of not only buying a new car but getting financing for it too. Neil was a pleasure to work with and would recommend him and Pacifico to anyone.
Neal and Brian from Finance were absolutely great! They helped me find my dream car at an extremely low price, gave me a great trade in for my previous vehicle, and a very low %. Neal was a pleasure to work with, and walked the lot with me (even through a slight rain storm) to find a great vehicle. He was open and honest with me about the gently used and new vehicles that I was interested in. I appreciate everything they have done, and even thought of sending them thank you notes! 🙂
I would recommend this dealership to anyone. In fact, I all ready have. My salesperson never gave up on finding the car that I wanted. He never kept me waiting and he never stopped trying. It is because of him that I found and purchased the car that was right for me.
Mike Henkin was great!! He got me the exact truck at the exact price point.
Salesman, Mike Henkin was very nice and efficient with my purchase of a new Ford.
I am the type of buyer that only wants to be treated fairly and ill consider buying from the place of business but my salesman slash new friend Tyrell was beyond helpful. He and his manager Joe made me feel like family instead of a number or just another sale. I since have brought 2 vehicles from them and also sent my brother. I cant allow myself to be anything but a loyal customer to Pacifico and more so Tyrell because he made a normally long lengthy experience a relaxing good time.
Thanx
Reggie
I have been a customer of Pacifico since 2000 between me and my family we have purchased 8 vehicles, 2 new Fords, 1 new Hyundai and five other pre-owned cars.
Neal Bauer was the nicest salesman, he was honest and courteous of my time. I would never buy a car from anyone else as long as he is selling cars. He made a good deal with me and I am extremely happy with my choice.
Thank you,
Joanne Day
Had a great experiece with Ford. The salesman was friendly and helpful. He answered all my questions, answering them in a timely manner. I did not feel pressured to make my decision. He was helpful in assuring that I was satisfied with my vehicle. 🙂
even though i knew exactly what i wanted when i stepped into pacifico ford, i was not without questions. jorge agosto was extremely knowledgable about the vehicle i was looking at (2011 f150) and made the process of buying this truck very very easy. pacifico’s staff was extremely polite and helpful at every step. i look forward to doing business with them again.
This is my 3rd vehicle from Pacifico Ford. This last experience on 2/19/11 was the best. I had started on the internet. That experience was great. Had the car picked, the cost of what my lease would be each month. When I came to Pacifico that Saturday, i was greated by my sales rep Dan Staley. He was friendly, profressional, and could answer answer question that i had. He also was courteous enough to go through the car with me, including downloading my phone w/Sync. I will be back in 2 years again for another vehicle. Love Ford
This is my 3rd vehicle from Pacifico Ford. This last experience on 2/19/11 was the best. I had started on the internet. That experience was great. Had the car picked, the cost of what my lease would be each month. I had also spoken with my sales rep prior to my visit. I was told on the phone what papers i needed and how much that i needed that day. When I came to Pacifico that Saturday, i was greated by my sales rep Dan Staley. He was friendly, professional and could answer any questions that I had. He also was courteous enough to go through the car with me, including downloading my phone w/Sync. I will be back in 2 years again for another vehicle. Great experience. Thank you Dan
I loved this place. My coworker recommended it to me and the way he talked bout it, I thought he was exaggerating, but I completely understand why he raved so much about it. I went in strong thinking I was going to be forced into buying something I not want, but instead I encountered a friendly sales person and no pressure. I would recommend this place to all. When people asks about my car, I’m quick to tell them that this is the place to go.
This has been my best experience buying a car ever. There actually was no pressure,unlike all of my past dealings. They followed up on all my concerns.It is now six weeks after the sale, and they called to see if everything was OK. It was worth the 90 mi. trip for this sale. Great bunch of people, would certainly do businss with them again!:)
I was in a bad situation when my vehicle was deemed a total loss. Needing a new vehicle and not sure where to turn after having dealt with a few not-so-pleasant experiences with other car dealerships. I was attracted to Pacifico Ford after seeing a television commercial of the new Ford Edge. I went to Pacifico Ford and was met by Chad Gilbert who was approachable and glad to help me. Chad listened to my interest and showed me a few vehicles on the lot and we found the car for me. After a test drive I was very happy with the Ford Edge I chose. Chad then showed me a few option and the great rebate offers. I had a normal conversation and felt very comfortable and not pressured to sign anything. Chad went out of his way providing me with the best options that suited my budget and I agreed to buy my new car. Chad walked me through step by step showing me how the My Ford Touch worked and even took the time to set up my sync account and connected my cellphone. He called and updated my insurance and even set up my first service appointment and explained the special offers from free oil changes including complimentary car wash. Chad even made arrangements for me to leave the rental car I arrived in. A short time later I drove off feeling happy and confident that I made a good decision in my freshly washed and gassed up new car. I’m beyond happy with my new Ford Edge and would highly recommend anyone to place their trust in Chad Gilbert and the Pacifico Ford team. Thank you for a pleasant experience!!!