York has the Chrysler, Jeep, Dodge or Ram you have been searching for at a price you can afford. With a friendly and helpful sales staff, highly skilled mechanics and multiple automotive certifications, York is your Prescott Chrysler, Jeep, Ram and Dodge dealer. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used car and truck dealership.
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Terrible customer service with the purchase of my 2018 Jeep Wrangler. Having issues with air leak around windshield. Salesjerk (Austin Shephard) promised it was a quick and easy fix. It has been 11 days. After the initial phone call from the service department my wife or I have had to call them every day to get a status update. Each time they say it will be ready the following day. Each day we have to call them when it isn’t ready. We picked up the Jeep after the first week, drove off the lot only to discover the problem hasn’t been fixed. Clearly they never did a test drive. Spoke with John Bissot the general manager who assured me that this is not how they do business despite the fact that this is how they do business with me. I don’t presume to be special in this regard. If you dare do business with this dealership at the very least avoid Austin Shephard and assume nothing, get everything in writing and buyer beware! This would be a zero star review if it were possible. My recommendation is to go to Phoenix to buy a new Dodge, Chrysler or Jeep. The only positive experience was with finance. All in all STAY AWAY!