In many cases we can beat Auto Trader’s offer by at least $500.00 upon an approved inspection at our dealership.
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Why Buy From Twin City?
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
joe
My Twin City Dodge reviewJeep Cheroke in for a servi in for a service estimate they wanted to charge me 1800 dollars for a 300 dollar fix stay away from these people
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2007
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Vehicle make
dodge
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Service Technician
Brian,Burge
My Twin City Dodge reviewThis isn’t my first unhappy dealing with Twin City but is my most current.
My wife’s car is brought to the dealership for it’s 100,000 mile warranty check up on July 5th, just prior to going in the check engine light came on so it was like two birds with one stone. The transmission was found to have had a bad bearing and would have to be replaced and the engine light was a faulty throttle body. We told them to repair the throttle body and we were told a week on the transmission. After a week and a half, I contacted Dodge customer service who issued a rental vehicle while the transmission job was taking longer then expected, (So far I am happy. I was contacted on Friday the 20th of July and informed that my wife’s vehicle was ready. She went and dropped off the rental, picked up her car and as she is leaving the parking lot the engine light comes back on. My wife turned around and brought the vehicle back in service and explained that the engine light just came back on. My wife was told, it was almost quitting time and that she would have to bring it back on Mon. That night I was outraged that they sent her out without taking the time to determine if the car was safe to drive! So Monday comes and the dealership now says that they are booked till Tuesday THE NEXT WEEK! When I got home, seeing her car in the driveway I asked if it was fixed and she said no, that the dealership wouldn’t look at the car till a week from tomorrow. I promptly called Dodge customer service. I was told that they couldn’t make the dealership look at my wife’s car any sooner. I was told that I had a couple choices, 1) drive the car till Tuesday, 2) drop the car off at the dealership till Tuesday. I said I would love to drop the car off and wait as long as they gave me the rental vehicle back. I was told that they couldn’t authorize the rental vehicle until it was determine if the repair was a necessary repair or not. I was told if it was a repair that was not a important one, then I would be my wife drives it, it may be our responsibility, IF we get a rental and it’s not an important repair it may be our responsibility, and I asked if they could JUST get the dealership to let me take the car in to get it diagnosed to see if it is safe or not to drive and I was continually told that could not happen until a week from tomorrow. I kept asking,, Where is the service? Am I asking for to much? I kept reminding them that this car should have been fixed when it left the dealership! She should still be in her first rental car! I am sure that it would be looked at if it was on their dime! Natasha at customer service, Shame on you. You wouldn’t come off your scripted reply’s and talk with me as a human being! I feel very much like a second class citizen and not like that of a person who purchased my First Dodge from Twin City. I will guarantee that I will not ever put my self,(or my friends if I can help it) in a position to feel this way with Twin City again