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I filled out an online application and was called pretty quickly. I spoke to Jen who asked me a few questions. I was honest with her that my credit was not very good. She told me that she would work on it and get back to me in a few days. After running my credit about 60 times she called me with an approval but I missed this call and responded to her voicemail the next day. When I returned her phone call she told me she was busy and would call me back. I wait weeks and never received and phone call back. So I called today and spoke with John Wilber who wouldn’t let me speak other than to give him my call back number. A few mins later I received a call back from Jen who said she was waiting for me to bring in my trade in and my proof of income….. I told her we never discussed that Bc she never returned my phone call. She then proceeded to tell me that she’s busy and that she did have an approval for me. So I asked for the details of said approval and she basically said she didn’t have anything in her inventory that was with in my budget……. OK? I then asked if they were going to be getting more inventory and she replied “He’s buying more inventory now.” I asked if I could get a call when something came in that was closer to my budget and again got that she was busy with a lot of customers and I would have to call her back. From beginning to end of this experience I felt like a bother to this dealership. I’m well aware my credit isn’t great and I wasn’t looking for a miracle but a call back or even an email would have been nice. I went to Elm Chevrolet budget corner Bc they claim to work with ppl with poor credit but that’s clearly not true. I would NOT recommend this dealership to anyone.
purchase 2003 truck with 60007 miles as adveristed on the internet made a deposit and was presurred to close deal. recieved financing at a high rate. sign dmv paper work for 60007 miles. pick up truck drove home 50 miles away odmeter read 63111 miles. they claim i sign papers on 630007 mileage reading but dmv has 60007 reading . i call them on it and they were not so nice as they were before. i had to filed withe dmv odometer fraud complaint bureau to send investigator to their business practices. DO NOT BUY FROM THEM, BEWARE!!!!!!!!!
Both saleswomen that assisted me were super friendly and allowed me plenty of time to test drive multiple vehicles. Neither pressured me as I made my decision nor did they trouble me at home with phone calls.
2 days after purchasing steering gear started going bad and they REFUSED to fix it!! 10 days later still not funded… said bank never received paperwork and wanted my checking account # and blank check?!?!? Then called and told that if they did not finish funding I would lose my down payment and possibly my trade… BUYER BEWARE!!! Elm Chevy is the worst!!!!!!