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We recently bought a brand new truck from Castriota . They installed mud flaps and in the process they damaged the passenger side with the drill, putting a gash, burn mark, and paint burnt off. Accidents happen, however, they covered it up like they did not do it. The body shop manager screamed and yelled at us like a 2-year old refusing to fix it. We had to go directly to GM Corporate and they have to fix it, but Castriota only wants to put body putty on it, patching it up. This is a $35,000 truck, they damaged it, we deserve a new fender. We bought a new truck , not one with body putty on it. They are liers and very deceteful. On Consumer Reports there are many many complaints about this body shop. We are just finding this all out now.
You may want to run your comments through spell check next time :confused: