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Just picked up my third car from Simon. I have also referred 2 family members to him. Best car buying experience. I would recommend Douglas VW and Simon to anyone in the market for a car.
Dealership great. Simon great. No high pressure tactics. Knowledgeable, patient and helpful. I’ve leased here before and will continue to do so.
I pulled into this dealership with pretty much NO hope in buying a vehicle. I was immediately approached by Simon Krugly whom before I knew it had me driving away in my 2015 VW Passat! I love it! Thank you Simon and Douglas VW, you are all awesome!
These guys do amazing work. I’ve bought 2 cars from there. Won’t go anywhere else for a VW. See Simon in sales!
I just bought ANOTHER VW from Simon Krugly at Douglas VW…this time a 2018 Tiguan. Very happy with the experience and the price was lower than other nearby dealers. Keep up the good work, Simon!!
Had a nice experience at Douglas Volkswagen in Summit today. The salesman Simon and I worked out a nice deal on a 2017 Tiguan SEL, Lou was very informative when put the finishing touches on the contract, and I was out of there pretty quick in a new car with everything I wanted, plus some extras. Highly recommend this dealership for all your VW needs.
I had a great experience this time with Simon this is my third time dealing with them they are decent straight forward and I would definitely recommend if you are buying a VW
Great experience was able to get a new car of my choice, just what I was interested in. Simon Krugly is an exceptional sales person who helped us locate a 2017 Passat pretty quickly. It was a good experience all around.
Please go see Simon in sales, been working with him for years now, always a pleasure! Thanks for referral fee too
We put in an inquiry through TruCar. Diana called us within 5 minutes and answered all of our questions. We made an appointment to come in and she told us to see Simon. We came in drove the car, and finalized the numbers. It was seamless. 5 star transaction
Douglas Volkswagen is the best dealership i have been too. Everyone was so nice and welcoming. Especially Simon Krugly who helped us and was patient through the whole process !
We just bought our 2nd car from Simon Krugly. Not only was it a very easy buying experience, but he also makes himself available for questions after the sale and answers very quickly. I highly recommend Simon and the whole Douglas staff to anyone in the market for a Volkswagen!
Best car buying experience I have ever had. Was referred by a friend and Simon provided A+ service from beginning to end!
We came in on the special for Passats Douglas VW has on their website. Simon made the process quick and painless. We will be recommending our friends and family to visit Douglas VW.
I was sold a car on 4/12/16 and it was indicated that it had a small barely noticeable scratch on the door that would be fixed to match a factory finish. The truth was that this was a deeper scratch than discussed and it required paint work which was not disclosed at the time of sale. The painting of doors and body panels have severally affected the value of the car and I have contacted the dealer and VW stating that I want the vehicle to be switched to another. To date, Douglas VW has told me that nothing can be done on their part because: (1) its’ no big deal and that lot damage occurs all the time since they have a small lot, (2) I got a great deal on the car so I should just deal with it (Please note that the agreed upon deal was for a perfect car with no paint damage). At the time that I am filing this complaint, Douglas has possession of the car and is doing the paint work. They are very responsive when making the sale but after they do not call back and just keep you waiting. Shady establishment and if you buy a car here please do yourself a favor and check every inch of it. Apparently they have a huge amount of lot damage.
Douglas Volkswagen has corrected all issues and is a stand-up dealership. I would delete my original post if I could because they did go above and beyond to make sure all issues were corrected.
This is the 3rd car our family has purchased from Simon. As always very helpful, straight forward and knowledgeable. I highly recommend Simon and the rest of Douglas VW’s staff
Leases two vehicles in the last two years. Both where good experiences. On both occasions, my sales consultant Simon Krugly was very helpful through the process. I highly recommend Simon and Douglas VW
I went to some highway dealers and felt I was “lost in the shuffle”.
When I got to Douglas and met nick malanga I realized I was home.
It was simple and actually a fun experience.
I will recommend my friends to nick as well.
I called in to find out about a used Passat that they had on their website. Simon picked up the phone and answered all my questions and held the car for me until I came in later that day. We test drove the car, worked out a fair price and I drove home 2 hours later. Effortless process and I highly recommend Simon and Douglas VW
three years ago I went to Douglas VW to buy a VW, and met with Tito. He was great, he had all the answers to my questions and gave me a very honest feel which is hard to find in the car business! Well three years later my lease was coming due and it was time to get into a new VW and I heard that Tito left, but when I decided it was time to make my deal I went to Douglas I saw Tito their, and OMG was I soooo happy because I felt that not only was I going to taken good cared of but I was also going to get a great deal! Thanks again Tito for the professional service that you bring to Douglas VW and to me!
Had a great experience working with Vlad. Everything was smooth and efficient. Will be recommending family and friends. Thanks Vlad.
Extremely Unsatisfied Customer!!!!
Never do business with these guys. I submitted a complaint to the better business bureau on these guys to resolve trade-in payment charge. I received an offer to settle and accepted the terms. The case was closed as satisfied, but I was still billed for the trade-in charges.
Never take these guys for their word as they will say anything and post fake ratings.
I would definitely recommend Douglas VW and my sales rep Vlad Voskoboynikov to anyone interested in getting a new car. Vlad was very helpful in choosing the right car and financial option that was best for me. There was zero pressure and every department was up front and honest with everything they told me.
Nick Malanga gave us great service when it came to picking out the right car for our needs, nick did a awesome job. I want to thank nick so much and the Douglas team
This is the 3rd car that I have purchased from Vlad. Always a pleasant experience and i couldn’t be happier. I love my new Jetta and all the great features.
Had a great experience with Vlad. He cared about all of my needs and got me the best deal. Couldn’t be happier. Thanks Vlad
Came in to check out the new GTI and ended up walking out with a new car. Couldn’t be more happy with my experience!
I was very happy with the service I received from this dealer. Nick Malanga made everything go smoothly. He explained all the cars’ features and did a great job with everything else. an A+++!
Alright before I start this review on Douglas Volkswagen dealership in Summit, NJ. I have to say I’ve been to about 6 dealerships in the last 6 months trying to get approved for the car I wanted. I’m 22, not much credit established..couldn’t really do much on my own. Which was a 5th Gen Camaro. I was turned down by every dealership I went to. Then I stumbled over Douglas Volkswagen while searching on Cars.com. The process was like I expected, give my information and wait for something to come back, at least that’s the way the other dealerships did me. With Douglas, I sat down with a special finance professional, Dave, who has bent over backwards to get me the car of my dreams and the color and model I wanted. He walked me through the entire process. Told me why I was denied from previous dealerships, but the fact that he told me what the discrepancy was, is great. I was turned down for a reason I wasn’t clear about even with a co-signer who has nearly perfect Credit score with the other guys. It was hassle getting my deposit back from the other guys. Dave, ensured that he could get me approved and the car I wanted. I He located the car and had it shipped from California, took nearly 2 weeks to come because of all the weather. But it came, and I drove off the lot with the car that same day. Nearly 2 weeks later with the car I’m grateful for all the hard work he put in to help me. My first car and it has been an All around great experience with this dealership thanks to Dave. I’m still Stoked about it!
I have been leasing two vehicles for the last eighteen years from different dealers and never had a problem until I leased with Douglas Volkswagen. I was enticed by their 2014 labor day weekend specials on VW Jettas. I was currently leasing a VW Passat and the lease was nearly up, so I decided to take a 3 years lease with Douglas Volkswagen and since I was a repeat VW customer I expected the standard trade-in benefits of milage and wear & tear. Everything was quiet until in late December 2014 I received a bill from Volkswagen corporate requesting payment for wear & tear and late fees, this was the first time I was alerted to the problem. I reached out to the dealer to inquire about this and was told to basically go pound sand. Then I reached out to Volkswagen Customer Care and was told that the dealer usually takes care of these fees (so again, go pound sand). Next I filed a complaint with the better business bureau (bbb.org) and sent a copy of my complaint via email to the president Peter Liebman of Douglas Volkswagen and I never received an acknowledgement or response (again they don’t care for my repeat business – so go pound sand). It cost time, aggravation and un-expected expenses. So the labor day savings turned out to be a drastic expense so its safe to say I will never do business with Douglas Volkswagen ever again as they refuse to work out anything with me.
I can only share my negative experience in the hopes that they can’t victimize others.
I am very happy with my purchase from Nick Malanga. He did everything to make my buying experience super!
This is the first car that i am leasing on my own without the help of my parents. Simon Krugly of Douglas VW couldn’t have made it any easier for me! Everything was stress free and fast. I was very picky with the color of the car and the car being a manual transmission but Simon did everything in his power to find me the car that i was looking for and i couldn’t be anymore greatful! He was a charm to do busniess with and i enjoyed the entire process from start to finish. Thank you so much for the help Simon!
It had a really good experience working with Simon. My salesman was friendly and professional. He knows the product well which I think is important. He answered all my questions and offered me the best options. Ive been looking for a car which suits me for several months and I finally found what I was looking for. It was a great deal too, therefore I highly recommend.
My salesman Simon was awesome from the minute I walked in the door. He answered all my questions and was a complete professional. He was the best salesman I have ever dealt with and that type of service is very rare.
First time ever buying a new car and I was petrified walking into a dealership. But met with Vlad and he took it slow with me and explained everything in detail. He made me feel comfortable and I really like that. Walked out with a brand new Jetta and I couldn’t be happier. Thank uou Vlad and everyone at Douglas.
From the moment I called to inquire about inventory to the moment I left with my new gti, simon was extremely informative and helpful. I will most definitely be recommending friends and family to work with simon at Douglas vw
I was very satisfied with the service Scott and Douglas Motors offered me. This is my 2nd VW and I will certainly be back for my 3rd.
Scott was great – from the test drive through the lease. He was informative and a pleasure to work with. This is my third car through Douglas.
Had an awesome experience buying a car from vlad. Everyone was really nice and helpful. Will be buying my cars there over and over again.
I thought I wouldn’t be able to get anything, but Douglas Volkswagen deals with over 50 banks. Their employees Were professional and courteous. But I must say the associate (Isaac B) that was assigned to help me was a heaven sent angel. He went above and beyond to help me be able to get my first car. Thank you Douglas Volkswagen.
Came in to just look at a Passat. After learning all the awesome features of the Passat and how awesome it rides, I just had to take it home. It was my first time actually enjoying buying a car. Thanks Vlad for everything. Will be referring Douglas to everyone I know.
The best car buying experience I have ever had. Simon was knowledgeable, kind and attentive. Will definitely recommend Douglas VW and simon in particular to friends and family
I had a great experience at Douglas WV. I came in looking to purchase a Volkswagen Passat. Simon was a great salesman, he made me feel very comfortable and gave a good price. My family and I are very happy with the car and the services provided. It was a good experience and will definitely recommend it to others looking to buy a car.
I walked in to buy a VW Jetta, met dealer Tito who took great care of me. He was very kind, diligent, and thorough. We sat down he brought me a price I could not beat with anyone else and took the deal. I was a happy customer leaving with my car the same night. I would recommend him to family/friends any day.
Thanks
Went to the dealership a few days ago to look at the Vw CC. The dealerships parking was a little tight but I guess it would be since it is an in town dealer. Met tito as soon as I walked in and he was very nice. We sat down and he asked me about what I wanted in my Cc. We went for a drive and I loved it. Tito told me that the csr has some great deals and if I’m interested in thr car that I should jump onto the great deal being offered. Well he was not kidding at all. So I now am a proud owner of a vw cc. Thanks tito for your professionalism and a great deal.
I was very happy with Nick Malanga. He found the right car for me, and made sure I understood all the features and comtrols. I give both Nick and the Douglas team an A+++
Was very happy with my experience at Douglas. Nick Malanga took time to explain all features and set up my bluetooth. I give him and Douglas high marks for their service.
Vlad was very helpful in the purchase of my car. I wasn’t sure what I wanted at first but he helped find the right car for me. Will be coming back in a few months for a car for my wife. Thanks vlad. See you soon!!
Our highest recommendation goes to Vlad the Douglas VW salesman who helped us buy our new pre-owned car. He was professional, informed and a friendly guy. He worked with us in a way that was reminiscent of a small town dealer by giving us his full attention and working out all the details. We also have to thank Dan the internet specialist who was our initial contact. We drove away knowing that the next time we are in the market for a car, Douglas VW will be the first place we go.
Chris and Denise Asmus
I was very satisfied with nick malanga and the overall sales experience.D.efinately recommend Nick
Just bought a new 2013 Passat, and already put over 500 miles on it. The car is great, and Douglas VW is great. The salesman, whose name is Simon, is a very nice guy. He is easy and helpful, and most importantly we didn’t spend lots of time with him and his manager to get a great deal. He patiently showed us all the functions of our new car, and also kindly gave me some advice for driving
the new car.I highly recommend Douglas VW and Simon!
I worked with Nick Malanga when I purchased a new Jetta, and I was very satisfied with my experience. He did a great job and met all my expectations. Thanks Nick!
I dealt with Nick Malanga and was very happy with the purchase of my new Jetta. He made the purchase very somple and I am very satisfied!
Thanks Douglas!
I went back to Douglas Volkswagen to have a few things explained about the new features on my car. Nick Malanga did a great job explaining everything. Thanks Nick!