Bob Allen Ford opened for business in 1986 and remains family owned and operated. Our dealership continues to provide a unique sales and service experience for the Kansas City Metro Area. “All Fords are created equal, it’s the dealer that makes the difference!” Our friendly staff, no-hassle sales experience, state of the art service facilities, Tires 4 Life program and New Owner’s Clinics are some of the ways that we make the difference. Please browse through our website or visit us on Metcalf Ave to experience the Bob Allen Ford difference!
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Took my vehicle in to get several items fixed on 2 different occasions and the first time i spent $3000 and wound up with more issues after getting it back a week later and the Gentleman would not claim any act of things that I know that were working before and were not working after!!
Took same vehicle there a month later for more service, $2000 later I have more issues again after I left then when I took it in to get fixed!!! Took the truck back Immediately and consulted with these gentleman and they claim they had their technicians look at it and address the issues I was having after getting serviced and claimed that nothing was wrong.
After spending $5000 there in less than a month I had to take the vehicle to another dealer and spend $4000 to correct the issues that BOB ALLEN was suppose to fix and that they “supposedly” looked at and reviewed and said nothing was wrong.
The Dealer I took it to after confirmed everything that I had stated was wrong that BOB ALLEN said was not and had to have them fixed correctly this time! BOB ALLEN FORD Service Department is a JOKE!!! They are scoundrels and all they want is money!!!
Do Not Take your vehicle to them to get serviced!!! Stay Away!!! I am having my attorney fight this to get refunded for the lies and the rigmarole they put me through and the crap they have put me through!
I agreed, in writing, to purchase a vehicle from this dealership at a price negotiated in writing through e-mail and text messages with the salesperson with pick up scheduled at an agreed upon date and when I called to confirm a pick up time on that date the dealer informed me that they had sold the vehicle over the weekend, presumably to a buyer willing to pay more, and that my vehicle was no longer available. This dealer breached a contract and was less than honest in their dealings. I would not recommend this dealer.
Should have put money down with a credit card. A lot of customers are flakes and if dealers held cars based on be backs they would never sell anything. Buy a house on a hand shake. lol