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If you do enough Google searches you’ll turn up many dissatisfied customers from this place. Sure they may have went through new ownership but the service is just as bad. On Yelp you’ll find one mysterious 5 star rating this year and the rest is 1 star. I buy American and support local businesses at every opportunity but this is one I’ll go out of my way to avoid and make others aware of. They DON’T care about you or possible repercussions. I used to have my vehicle serviced here regularly. I brought my vehicle in to have warranty take care of an issue. They gladly set up the appointment and took it in. Hours later they call me up and said that it’s not a manufacturer issue and is not under warranty. When I asked more about it he became very defensive and hostile towards me. This was on the phone and yes it was borderline yelling/scolding me. He informs me that the shop lost over an hour inspecting it and that they weren’t going to be reimbursed. I told him I was on my way and we’ll discuss this in person. In person it was no different. This sheepish service writer who I will not name began to get punchy with me and repeated what he told me over the phone. Feeling that we had some sort of misunderstanding about my problem I asked If we could inspect it together and I can show him my concern. He then began to blame my suspension modification and basically say it was performed incorrectly. Stating blah blah he may have read on forums or from Google searches. A service writer is not a mechanic! So he goes on insulting my custom work and then tries to validate his mechanics qualifications by telling me all the custom work he has done on his own personal cars. Umm Ok. So I ask again if we can look at it together so I can identify my problem or my mistake. He tells me no and that’s final because he’s lost 1.5 hours already and can’t charge me for it. I then guarantee I will pay for all shop fees if I’m wrong. He tells me no and that the general manager will not approve it. What’s there to approve? Have me sign an estimate. So I ask to speak to the GM who in turn gives me the same speech. Slightly calmer but still far too hostile towards a customer. After arguing with the GM for a bit (yes arguing) the truth surfaces. They are not able to fix the problem. It slipped from his own mouth. Yes that is the truth. Which is also why they didn’t want to show me even if I guaranteed paying shop time. They expected me to just accept their diagnosis and leave it be. There are bad / inept people in every field in this world. They just seemed like they all landed here. Don’t put your trust in this place. Just visit and you’ll immediately feel it… Like you should be privileged to shop there. When you go to a dealer you expect them to know what they’re doing and have the expertise to help you. Not this place. I will never shop at any of their dealerships and recommend everyone shop elsewhere. Somewhere that cares about their customers.