The Tomball Auto Group has been serving the Houston Metroplex for over 30 years. At Tomball Ford you will find an incredible selection of vehicles always offered at the rock bottom price. We believe in giving the customer the highest level of customer service not only thru the car buying process but afterwards as well. We have a large selection of Certified Pre-Owned vehicles. And be sure to check out our internet specials! Call us at 888-700-6766 or come on in today to see just how easy and pleasant it is to purchase your next new or pre-owned vehicle.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
jeff
My Tomball Ford reviewI bought my daughter a lime green Ford Fiesta. It gets great gas mileage and she loves it. The salesman was very friendly and professional.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
john
My Tomball Ford reviewThe salesman was excellent. Tomball Ford had the exact truck I was looking for. The process was short, sweet and to the point. The finance guy explained everything really well and didn’t try to make me buy something I didn’t want. My F150 is awesome!
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Warren Lee
My Tomball Ford reviewMy family and I went to Tomball Ford because I needed a new vehicle because I gave my daughter my ’03 Trailblazer…I didn’t want a brand new vehicle so we headed over to the Pre Owned area. We were greeted by Warren Lee. He spent a while looking around the lot. My husband found an ’08 Sports Trac…we drove it and I fell in love with it. We spent a while dealing and came up with a desirable drive out price. It was still under warranty but did purchase the extended warranty. Then, about 6 weeks later, my daughter wrecked the Trailblazer…so back to Tomball Ford we headed to see Warren. We looked at several vehicles…Warren showed us an ’07 Vue…We really liked it but the price wasn’t right…They worked with us so we purchased that one as well…along with an extended warranty. We will definitely go back (hopefully not soon since we bought 2 vehicles within roughly 3 months) and deal with Warren again. He is not pushy at all and tells it as is. 🙂
-
Vehicle serviced for
Maintenance
-
Accurate estimated wait time
Yes
-
Would You Recommend this Dealership
Yes
-
Vehicle year
2007
-
Vehicle make
FORD
-
Service Technician
LAURI
My Tomball Ford reviewGREAT JOB AND HELP FROM LAURI SLOAN.
-
Would you Recommend this Dealership
Yes
-
Did you purchase from the Dealership
Yes
-
How did you first contact the Dealership
Walk-In
-
Pressure from salesperson to "Buy Now"
Low
-
Name of Your Salesperson
Lori
My Tomball Ford reviewWent with my sister to help her pick out a new car at Tomball Ford. This was her first new car purchase. I was going to have her look at a Toyota but she was so happy with the way Lori treated her she only wanted to buy from her. She ended up buying a Fusion and she loves it! Every thing went well throughout the process.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Walk-In
-
Would you Recommend this Dealership
No
-
Name of Your Salesperson
Kenny Johnson
My Tomball Ford reviewI have been working with Kenny Johnson to buy a new car from Tomball Ford. I will buy soon and will definitely buy from Kenny.
-
Vehicle serviced for
Maintenance
-
Accurate estimated wait time
Yes
-
Would You Recommend this Dealership
Yes
-
Vehicle year
97
-
Vehicle make
MUSTANG
-
Service Technician
WENDY AND MISTI
My Tomball Ford reviewThe quick lane girls are the best. They will always get my service. :):):):)
-
Vehicle serviced for
Maintenance
-
Accurate estimated wait time
None Given
-
Would You Recommend this Dealership
Yes
-
Vehicle year
2001
-
Vehicle make
EXPLOREER
-
Service Technician
WENDY
My Tomball Ford reviewGoing to the quick lane at tomball ford is a wonderfull experience the girls there keep track of my maintence they also never make me feel pressured to buy and explain problems with my vehical so that i can understand.
i love going to the quick lane and plan to keep my car maintence there;:)
-
Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
No
-
Name of Your Salesperson
TYRICK
My Tomball Ford reviewTHE SALES GUY AND FINANCE DEPARTMENT WORKED TOGERTHER AND THEY PLACED ME IN A NEW TRUCK AND IS NOW $14k UPSIDE DOWN. ALSO THE TRUCK HAD WATER SPOTS ALL OVER WHICH I DIDN’T SEE AT FIRST, THEY PROMISE TO WAX OUT AND DIDN;T. I FEEL LIKE I WAS RAPED IN THAT OFFICE. THEY NOW MAKE EXCUSES FOR OTHER. IT IS SO SAD THAT THAT PROFESSION MAKES MONEY BY ROBBING PEOPLE. THEY ARE WORST THAN BANKS. DO YOUR HOMEWORK AND MAKE SURE YOU KNOW THE VALUE OF WHAT YOU ARE BUYING. WOMEN BE WARE OF THE RAPIST AT THE DEALERSHIP.!:devil(
-
Pressure from salesperson to "Buy Now"
High
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
No
-
Name of Your Salesperson
Warren Lee
My Tomball Ford reviewTimes New Roman’]Tomball Ford Bruce Pinkerton RIP-OFF DEALER. CAR ONLY RAN 27 DAYS. Stole $4452 from Single Mom that found work after 7 months no income. Tomball, Texas
Reported By: Marjorie (Houston Texas)
We bought a car from Tomball Ford 11/28/2009. My daughter lost her job of 2 years, after enduring a high-risk pregnancy, which she was plagued by hypertension and developed a heart condition. She was out of work 7 months with no income or financial assistance, which also resulted in her vehicle being repossessed.
She found seasonal and part-time work during the recent holidays. She was hired for 3 part-time jobs and needed transportation, since one job was in Katy, TX; one in Pearland, TX and the last job required visiting multiple HCC sites to administer tests (she lives in Central-Houston, 30 miles one-way from Katy).
She needed a vehicle. A friend recommended Tomball Ford. She went to the dealership and fell in love with a used 1999 Toyota Camry Solara. We made it very clear to the Salesman that she needed a good and reliable car to get to work. She had no funds so I borrowed $4000 from my Credit Union to help her. Of course she agreed to pay the monthly note. She did not have her insurance card with her, so we were told to purchase the vehicle in my name.
Twenty-seven (27) days later (not even 30 days), the car made a loud noise, there was a burst of white smoke and it shut off on IH-45 North @ Greens Rd. She was stranded on the freeway, by herself on Christmas Day. This was a very frightening experience for her. I had to have the car towed.
Since then, I have had two mechanics look at the car. I was told that the car blew a rod and knocked a hole in the motor. I was also told that the dealership had to have prior knowledge because according to their CARFAX Report, they had recently changed the oil (September 28, 2009). The mechanic said that extremely heavy grade oil (which usually last 3 months) was used to camouflage the motor problems.
Tomball Ford’s response is “the car was sold AS-IS”. My daughter missed work on December 30, 2009 because she could not find a ride. She lost her job in Katy, TX on New Year’s Eve. The seasonal job in Pearland is scheduled to end. The job with HCCS is scheduled to resume January 11, 2009, however, she need a vehicle!
Do not buy cars from Tomball Ford! Their only concern is profit. I asked if they thought it was fair to incur a debt to pay $4500 and $571 for insurance for a car that only lasted 27 days. The Executive Assistant’s response was that they had lost $400 on the vehicle. We loss over $5000 and a vehicle.
:mad::mad::mad::mad::mad:
-
Pressure from salesperson to "Buy Now"
High
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
No
-
Name of Your Salesperson
Warren Lee
My Tomball Ford reviewTomball Ford Bruce Pinkerton RIP-OFF DEALER. CAR ONLY RAN 27 DAYS. Stole $4452 from Single Mom that found work after 7 months no income. Tomball, Texas
Reported By: Marjorie (Houston Texas)
We bought a car from Tomball Ford 11/28/2009. My daughter lost her job of 2 years, after enduring a high-risk pregnancy, which she was plagued by hypertension and developed a heart condition. She was out of work 7 months with no income or financial assistance, which also resulted in her vehicle being repossessed.
She found seasonal and part-time work during the recent holidays. She was hired for 3 part-time jobs and needed transportation, since one job was in Katy, TX; one in Pearland, TX and the last job required visiting multiple HCC sites to administer tests (she lives in Central-Houston, 30 miles one-way from Katy).
She needed a vehicle. A friend recommended Tomball Ford. She went to the dealership and fell in love with a used 1999 Toyota Camry Solara. We made it very clear to the Salesman that she needed a good and reliable car to get to work. She had no funds so I borrowed $4000 from my Credit Union to help her. Of course she agreed to pay the monthly note. She did not have her insurance card with her, so we were told to purchase the vehicle in my name.
Twenty-seven (27) days later (not even 30 days), the car made a loud noise, there was a burst of white smoke and it shut off on IH-45 North @ Greens Rd. She was stranded on the freeway, by herself on Christmas Day. This was a very frightening experience for her. I had to have the car towed.
Since then, I have had two mechanics look at the car. I was told that the car blew a rod and knocked a hole in the motor. I was also told that the dealership had to have prior knowledge because according to their CARFAX Report, they had recently changed the oil (September 28, 2009). The mechanic said that extremely heavy grade oil (which usually last 3 months) was used to camouflage the motor problems.
Tomball Ford’s response is “the car was sold AS-IS”. My daughter missed work on December 30, 2009 because she could not find a ride. She lost her job in Katy, TX on New Year’s Eve. The seasonal job in Pearland is scheduled to end. The job with HCCS is scheduled to resume January 11, 2009, however, she need a vehicle!
Do not buy cars from Tomball Ford! Their only concern is profit. I asked if they thought it was fair to incur a debt to pay $4500 and $571 for insurance for a car that only lasted 27 days. The Executive Assistant’s response was that they had lost $400 on the vehicle. We loss over $5000 and a vehicle.