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Serving Greater Detroit and Livonia Chevrolet Guests
Voted Livonia’s Small Business of the Year in 2004.
Tennyson Chevrolet – Livonia and
Detroit Chevrolet
Dealer
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I was shopping for a used car here, submitted the paperwork and loan app. Called them after not hearing anything for a few days, and was told, they meant to call me, i was on there board for the day. I was told i was approved for a car loan at an interest rate of 22%, … and that i had to come up with a huge down payment to secure that rate. When i asked what bank approved me and all the details associated with that quote, i was told the information was unavailable at that time. After several calls where i waited for responses up to several hours, i was repeatedley told all my information was lost, and they could not recall which car i was inquiring about. After over a week of missing answers and customer service i went to another local dealership and was approved within 30 seconds for a used car. The rate on that approval was 2%. I would never recommend this dealer to anyone who wants a no hassle experience, or top notch customer service.
DON’T COME HERE!!!!! Car dealer manipulated and misleaded overcharged me for a car over $ 3,000. Wasted three days of my time.
Tasha, I sincerely apologize for any of your time that we wasted. Our customers’ time is quite valuable to us and I am disappointed that we were not able to satisfy you in your car buying experience. I would very much like the opportunity to mend this situation. Please contact me at your earliest convenience so we can resolve the issue.
Jeff Schueller | General Manager | [email protected]