Sugar Loaf Ford is located in Winona, Minnesota
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
john
My Sugarloaf Ford Lincoln reviewIt was nice of him to NOT tell me the heater didnt work (which the temp two days later was -13 degrees), the transmition was going out, and that there was a problem with the linkage.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Rick
My Sugarloaf Ford Lincoln reviewDid everything as promised and more.Took the extra time to explain all of the features and showed us how we can us them. There is a lot of technology in the new Ford Vehicles.
Very nice truck and a A+ for the dealership.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Ricky
My Sugarloaf Ford Lincoln reviewGreat selection to choose from. Fair up front pricing and
great trade in allowance. Ricky made it a fun process to buy and do business.
Thanks guys.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Ricky Torkelson
My Sugarloaf Ford Lincoln reviewA Wonderful experience.Took the time to listen and understand my needs and matched them to the right truck.
No High Pressure and made the transaction fun. Over deliverd on all his promises.
Way to go Sugarloaf Ford.
GP.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
mike walski
My Sugarloaf Ford Lincoln reviewSERVICE WAS AVERAGE,SALES WAS GOOD,NEW F-150 WITH MANY PROBLEMS WITH A COUPLE OF THEM BEING MAJOR.CAM PHASER,FUEL INJECTOR,VALVE SEALS,BRAKES AND ALL BEFORE 25000 MILES. ANY CONCERNS WERE ANSWERED WITH AN “OH WELL “ATTITUDE AND THE ONLY RESOLUTION WAS”MAYBE YOU SHOULD THINK OF AN EXTENDED WARRENT”. THIS COMING FROM THE OWNER OF THE DEALERSHIP,THE SERVICE PERSONEL,AND THE SALES DEPT
WOULD NOT RECOMEND THIS DEALER FOR AFTER PURCHASE SATISFACTION.
As tough as it is to completely satisfy everyone, I do know we did whatever we needed to do to complete any and every repair under warranty and of course without cost. Loaners cars were available and we were very accomodating. When the customer wanted to trade, we gave him fair numbers, but when they want us to throw lots of extra money at the deal because of their inconvienience, it becomes difficult to meet their expectations. I am the dealer and was involved in the deal. The salesperson is actually related to him and wasn’t surprised at this response. We wish him the best and look forward to working with him and his family the next time.