We treat every visitor to our dealership as an honored guest in our home…
Every day. Every time. Without fail. No Exceptions!
Port City Nissan has a broad inventory of new Nissan cars, trucks, and SUVs, including the Titan, Frontier, Armada, Murano, Rogue, Juke, Pathfinder, Xterra, Cube, Quest, Altima, Maxima, Sentra, Versa, Leaf and 370Z. We are a certified dealer for the new Nissan GT-R. We also have a large inventory of Certified Pre-Owned Nissans along with many other makes and models. Port City Nissan has been your New Hampshire Nissan dealer since 1973. We are here to help find the right vehicle for you.
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I took my car to their service center in May/09 because the service engine soon (MIL) light was on. After more than $500 (including diagnosis, fixing the fuel sending unit, and a tune-up that “had to be done”) I got my car back. A week later the light was on again. I went back and they charged $95 to diagnose it again, which I naively paid again, just to find out that “the computer was broken and it costed $1091 to fix it”. Of course I refused to pay that amount of money and kept using the car for seven months WITHOUT A SINGLE PROBLEM, just the MIL light coming on every once in a while. Now in January I went to get my car inspected, and you guessed right: it didn’t pass because of the MIL light. I borrowed an OBD and checked the problem code, and you guessed right again: it was a malfunction of the fuel sensors. I went to PortCity Nissan to confront them meaning: “hey, I get this problem code and it’s very funny that has a lot to do with the part that you guys fixed 7 months ago”. Their answer: “Our diagnosis is that the computer is broken, and with a computer broken you can not believe any other problem code since the computer is acting crazy.” After a long argument I left the place very disappointed.This people think we are stupid, seriously. How can a car with a broken computer work impeccably for seven months? With the unconditional help of the guys from Auto Zone we bought the Haynes car manual and fixed the problem: it was just a simple problem with the contacts of the fuel sensor.
By far the worst sales experience I have EVER had, we told the “head of sales” Kevin I believe, we were not ready to buy for another month, did not see price on vehicle and asked him about it and his answer was “why do you need to know your not buying for another month”, we proceeded to leave and he followed with comments, it was not a pretty scene and I do admit at this point I lost my temper. I change cars every year and I can honestly say, I will never return here,