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Eager to sell a car to you, unfortunately PP Lexus Plano is terrible on timely registration and license plates etc. Recommend you go elsewhere if you want good after the sale completion of the transaction.
I notice that I was very low on active height control system fluid (which you can only get at lexus or Toyota dealership)
I was concerned what it would do to the system since it was so low. I called Park PLace Lexus and told the service advisor about my concern and he immediately indicated they could not look at it till Thursday (this was on a Friday) I explained again my concern and asked if I could come by and just have them add some fluid till they could check it out on Thursday….service advisor very rudely said “they did not have time”…. I would have to make an appointment. What poor service …it would have taken them less 5 minutes to open the cap and add the fluid…once again you can only buy the fluid at Lexus. For now on I will drive the extra 20 miles to the Lexus dealer in Dallas. I Called Sewell Lexus in Dallas explained my concern they also indicated they could not inspect the AHC system that day but the service advisor indicated he would be happy to level the fluid off…I did not even have to ask….he said drive up to the service lane and he would get me taken care of… I was in and out in 20 minutes… SHAME ON YOU PARK PLACE LEXUS…and this was not the first time Park Place offered poor service….