Ourisman Rockmont located in Rockville,Maryland is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Ourisman Rockmont a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chevrolet, you’ve come to the right place.
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Beware; The relationship ends after you purchase a vehicle. I bought a vehicle from here on 6/22/2012 and two days after driving it I found an issue with placing the vehicle into reverse. I called my salesman as I sat in the parking lot where I noticed the grinding for the first time. Called my salesman a second time two days later, never received a phone call back. I setup an appointment with my local dealer to have the car inspected. The Services Consultant ended up giving me the run around, telling me there was nothing they could do. I then called Charles at Ourisman, as he was the one who handled the finance end of the sale. He provided guidance and advised he would follow up with me after speaking with his Service Manager. I told Charles about Emerson not responding to my voicemails, minutes after our call ended, Emerson called me with some lame excuse that he had been out of the office. Guess he had forgot that he left me a voice mail about receiving my insurance, the evening I left my second voicemail. DUH, it was obvious you were in the office! DON T BUY HERE IF YOU WANT SOMEONE THAT WILL HELP YOU WHEN YOU NEED HELP! I have yet to receive a follow up call from Charles or Emerson in regards to the issue with my vehicle….