Thank you visitng Mike Piazza Honda located in Langhorne, PA. We encourage you to browse our new cars and used cars online inventory, check out our internet specials, schedule a test drive or car service appointment and investigate finance options. You can also request more information about a vehicle using our easy online form or if you don’t see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you’d like a see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call at (800) 574-4318.
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We walked away from Mike Piazza Honda and I had to literally bite our tongues to not make a scene. I was willing to pay them that day for a 2011 Honda Pilot and they could have had a good deal. The general manager is a real class act and not only was he only willing to come down only $500, he then had the balls to say I could finance through him! We said, “Do we look like we are stupid? You aren’t willing to negotiate AND you want ME to give YOU more money by financing through you?” Look we did our homework, I know what the car is worth, what you probably paid for it, and what I’m willing to pay, and he wasn’t willing to negotiate so we moved on a purchased a 2011 Honda Pilot from one of competitors for a much better deal last Saturday.
These guys give dealers a bad name.
We called in to see if we could come take a look at this specific car. Bob told us that the car was there so we could come in. We came in on Friday (the same day) September 2nd. The car we asked for wasn’t there. We thought this was a misunderstanding so Matt made a few phone calls and found out that car was located at your other dealership in Lancaster. They told me that they would have the car brought down to Philly for me to come take a look at it next day. And they made me promise like a little kid to make it to my appointment. Guess what? Next day, Bob calls us in the morning to make sure I’m coming. I say of course. Then no calls. I called the dealership 3-4 times, they never took my calls. I called the dealership in Lancaster myself. The guy said the car is in the showroom.
What does this mean? TERRIBLE BUSINESS. I cant even imagine how the customer service would be if I actually bought the car. These people are trying to make a car sale and they can’t even provide a test drive. They wasted our time with their lies and this is a terrible way of doing business.
There’s no way I could ever do any kind of business with a company where the business feels like drug dealing.