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Welcome to Midstate Toyota
Midstate Toyota is celebrating our 41st year with Toyota in 2011. While the automobile business has changed dramatically, some things do not. We still provide solutions to your automobile need in the sales, parts, and service departments. Shop online today for the Toyota that fits your needs, whether it’s a Toyota Tundra truck or the very fuel efficient Toyota Prius Hybrid, you will find the complete line of Toyota vehicles at Midstate Toyota. Or stop by and talk with our friendly staff who make it a point to give you the information and services it takes to keep your Toyota rolling. Midstate Toyota – 41 years strong!
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Shauna East
My Mid State Toyota reviewMy experience with MidState Toyota and in particular Shauna East was excellent. To give some background, I grew up in sales (parents realtors) and spent 8 years in copier sales before going into the public education sector doing IT. I know the sales game backward and forwards. At the end of the day, you just want to buy a vehicle and they want to sell you one.
What makes the difference? Being treated with respect. Being offered value again and again. Leaving the lot with the vehicle you want for a price both parties are happy with. I can assure you that Shauna East is more than a sales person. She is a consultant. Your consultant. She’ll fight for you (she did for me), work with you, make invaluable suggestions, even if it DOESN’T benefit her dealership. That is critical. If you are like me and you want to negotiate your deal over the internet first, then PICK MIDSTATE!! They want to work with you.
Scientifically speaking, my sample population was half the Toyota dealerships in NC (which is a lot). I emailed all of my sample, called many of them, and visited multiple dealerships in my quest for the best deal I could find, out the door on a Toyota Tacoma. I worked it harder than a presidential campaign and I want to share some of that knowledge with you and why I went with Midstate over all of the other dealerships in NC.
I tried big dealerships but the weight of their overhead made them unwilling to deal. I tried small dealerships like Rocky Mount Toyota (THEY ARE TERRIBLE, RUDE, and everything you typically associate with bad sales people!!!!) but not many were willing or able to work with me. I tried Midstate on a whim…and they were just right! Shauna was responsive, listened (a lot of dealerships have this problem, where they tell you what is on the lot instead of listening to what you want), and when I was having some trouble getting the funds needed, she went to bat for me with her GM (a really nice guy) and it was her effort that made this deal happen.
Still reading? So maybe you’re thinking, ok well that must be nice for you but I live far away from there. Its way too far of a drive for me. This is where VALUE comes into play. I live in Clayton, NC and I drove to Asheboro, NC just to complete a deal with Shauna because she listened, made what I needed to have happen – happen and even waited an extra hour after closing when her drive time was going to be an additional hour. She was even willing to come in on her day off. She was there pre-sale, during the sale, and the largest differentiating factor: POST sale. I get the same level of support. How many dealerships have you gone to that will offer that kind of value add AFTER the sale?
For one of the biggest investments, you will make in your life, make sure you work with someone who has your back instead of your wallet. Choose Midstate, they are a dealership that really does care about your experience. I cannot say that enough. The proof is in their people like Shauna East.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Shauna East
My Mid State Toyota reviewI was in a bad car accident on 2/23 and totaled my 5 month old 2015 Prius. I was referred to midstate by a coworker. I really wanted to replace my 2015 with a new 2015. I found a vehicle online and emailed about it that night. I got an immediate response and was connected with Shauna East. Shauna was very helpful and let me know the first thing the next morning that the used 2015 Prius was still available. I was unable to make it in for a few days due to working late and Shauna was so understanding. Once I made it in I fell in love with the car and Shauna gave us a great deal and made the buying experience so easy! On top of it all she was genuinely concerned about how I felt after the accident. I really enjoyed my experience and would refer anyone looking for a new car to Midstate to work with Shauna.
Thank you so much Peggy! Welcome to our MidState Family. I hope you are feeling better and if you need anything do not hesitate to contact us!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jody
My Mid State Toyota reviewWe recently purchased a brand new Toyota Highlander XLE, which we are in love with! Our Sales Associate, Jody Powers, was great to deal with. We recommend midstate toyota & Jody if you are looking for a no-pressure laid back salesman!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Jody
My Mid State Toyota reviewIn search of a new (to me) vehicle, I came across a nice looking truck listed for a good price. This price seemed to be somewhat fair since they also listed that it had been involved in an accident and had gone through 3 owners in its 3 years of existence. Since the photos showed a white truck and a red truck, I called to gain additional information. When they replied with additional photos, I was notified that the vehicle was incorrectly priced and that it would be an additional $3000 to purchase. This truck had been listed for the past 10 days! How could this have been the “incorrect” price? Sounds like a case of bait and switch. Just to clarify, I asked if they would honor the advertised price. The salesman I was working with replied that they would not. I found this hard to believe when the ad had the price and VIN number listed. False advertisement? I think so. To be absolutely sure that this dealer hadn’t lost its morals, I called the General Manager, Elmon Dale, to clarify. Again, he confirmed that they would not sell the vehicle at their advertised price. Hopefully, others have better experiences with them than I have.
First and Foremost I want to apologize dearly for any inconvenience we may have caused you, as well as any miscommunication from us that has resulted in your distrust in our dealership. This was a misprint regarding the pricing on the vehicle that we were not aware of. Not your fault at all but we really could not honor the misprinted price on this vehicle. I do understand your frustration completely and am truly sorry for all the confusion. If you need anything at all please do not hesitate to contact us.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Shauna
My Mid State Toyota reviewAmazing car buying experience! I wanted a Corolla and contacted the internet department. Worked with Shauna and she went above and beyond by bringing the car to us and all paperwork as well we never stepped foot in the dealership!
Thank you so very much Kim and Katherine…If you need anything please do not hesitate to contact us…