Imperial Motors Jaguar of Wilmette in Wilmette, IL treats the needs of each individual customer with paramount concern. We understand that you have high expectations, and as a Jaguar dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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The service department is great. The staff is always professional and keep you updated on what is going on with your car. The service area is one of the cleanest that I have seen. Anytime that I have brought my car in it always comes out clean.
Imperial Motors of Lake Bluff was great to deal with. I wasn’t in a rush for a car and Doug was very understanding of that and worked with me as I decided on colors and options. During the process of me looking he would contact me to come by and view a color choice that I was interested in as it hit the lot. He worked really hard to narrow my search for the XF that I wanted with the exterior and interior colors that I wanted. After my purchase and delivery he contacted me several times to make sure I was happy with the car and see if I had any questions about the car. I would definately purchase from Doug in the future and from Imperial Motors.
Great Customer Service
Doug was an honest salesman, and if I could re-do the process, I would buy a car from him again. The car is everything that I hoped for, and he sent me a tons of pictures. I asked for close-ups of the bumper & other spots, and he wasn’t irritated with my many questions & requests.
I wasn’t pleased with the shipping company, but I should have driven up there to pick up the car. I would definitely advise not having it shipped. Once it leaves the lot, the car is yours.
Good luck!