Since 1992, Family Motors has provided service, satisfaction and value to the motoring public in Kern County. We remain loyal to our core values of honesty, integrity and responsibility and make generous contributions of volunteer time and financial support to the communities we serve. We invite you to visit our dealerships in Bakersfield and Delano and experience our commitment to treating our customers like family.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Jessica
My Family Motors Vw reviewI am very dis-satisfied with the service department, who denied any knowledge about saying they would change the oil at the time that they were changing the oil filter housing which was broken. Beside of expensive labor 575$ aginst 200$ parts and very bad service, I will say that it is the worst dealer that I have used in my life, I am 53 years old.
I will no longer recommend Family Motors to anyone and I will not purchase another vehicle from the.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Cant remember
My Family Motors Vw reviewI purchased a new 2010 VW Jetta from Family Motor’s in 2010. This was my third new vehicle from Family Motors. The vehicle is outstanding, gets great fuel milage (Diesel).
After purchasing the vehicle I was told the vehicle needed to be servised every 5000 miles and that the services were free until 40,000 mile service. I was told at 40,000 the service was about 650 dollars because they changed all the fluids, belts and hoses.
Well after having it serviced it cost me 777.00 dollars and they did nothing more then change all the fluids. Nothing more, other then a Safety inspection.
That was Ridiculous expensive, you can go to jiffy lube and for 250.00 dollars have all the fluids changed.
I am very dis-satisfied with this service and the service department, who denied any knowledge about saying they would change the belts and hoses.
I will no longer recommend Family Motors to anyone and I will not purchase another vehicle from the.
John