Habberstad Volkswagen is your
Long Island Volkswagen
dealer, located in Huntington Station, Long Island, New York. We are a family-owned and operated dealership! We have a state of the art facility, making us a one of the premier VW dealerships on the East Coast. As a
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This was by far the WORST experience I have ever had with a dealership. The salesman lied off the bat and continued to lie throughout the time we dealt with him. He quoted a price for a specific car with specific options, through email. When we went into the dealership to purchase the car he claimed that the price did not include the options we wanted and added $2,000 to the purchase price. We had confirmed three times on three separate occasions that all of these options would be included and this was the price we would be paying. At the dealership he consistently claimed that he made a mistake. It was obvious that it was not a mistake but an intentional ploy to get us into the dealership. He also took a $100 deposit to hold the car that we wanted which he claimed was on his lot. After much negotiation we agreed upon a price – which was higher than the originally quoted one – but then we had to wait for him to locate the car – the one he took a $100 deposit to hold on his lot – he never had. Additionally, the website claims that they have two of these cars on their lot.
They kept making empty promises giving dates that the car would get to the dealership when we could pick it up, the dates came and went. At different points throughout the process they claimed they had the car I wanted coming in but it would be the wrong color, which they did not tell me about upfront. They kept us waiting and jerking us along for more than two weeks. Dealing with these people was SO annoying. We finally moved on and found Linden VW (in Roselle, NJ) who matched the price that Fred supposedly quoted us. Linden was AMAZING, no lies, no games and we got the car, which I love, two days later. I am still working on getting my $100 deposit refunded from Fred, although he has claimed multiple times that it has been refunded and is in the process of being processed.
It is DEFINITELY NOT worth dealing with these people. They lie and play games to get you in the door and then just jerk you around. It was a terrible experience. Tempting to deal with them for the low price, but it was obvious they had no intention of honoring their quote.