Among the heavy duty pickup guys, the Silverado HD, especially when combined with the available, ?ber-stout Duramax diesel and now legendary Allison transmission, is a proven formula with a track record billions of miles long.
So for 2011, the engineers “turned it up to 11.”
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I was very happy working with Gary in negotiating a fair and reasonable price for my new car. He was very patient with me and that is sometimes hard to find.
Outstanding customer service! I was an out of state buyer with a lot of questions….back and forth. Stefan was true and honest throughout. Recommended for buyers far and wide.
My salesman was a perfect match!! We bought a Volt and he owns one so he was ready for my every question. Stefan made sure that I got every incentive that was available and there were many.
Ya’ll are truly outstanding!! My husband has stated repeatedly how unfortunate it is that we do not live closer to your dealership. If we did live closer, you have our business for life!!!
Mike demonstrates a belief in the value of your products and development of long lasting and productive relationships is the key to success. Mike Furman is a living example of practicing what I teach and care about as a consumer, and we thought you should know that. It is Mike Furman’s professionalism and customer service that is worth getting your attention.
Approximately two years ago I had the pleasure of writing to you to commend and express
appreciation for the excellent service provided by your sales’ and registration personnel with,
whom I dealt in the process of purchasing a 2009 Chevrolet Traverse. I am writing again to
express even greater appreciation for the outstanding service I recently received from your
service department, particularly my service advisor, Mr. Bill Hankins, when I brought the
Traverse in for some rather complex warranty repairs that required sending off for parts. Mr.
Hankins attended to virtually every aspect of this entire matter, arranging for a rental car from
Enterprise Car Rental and taking the initiative to consult with the department that deals with my
extended warranty. Further, in the course of making the repairs for which I initially brought the
car your service department found additional areas that needed attention and which, fortunately
were mostly covered by warranty. Most helpful and reassuring during the course of the extended
repair period were Mr. Hankins’ frequent telephone calls to provide updates on the status of the
repairs so that I could plan accordingly. Finally, when I went to pick up the car I found that it
was virtually spotless.
Since I purchased the Traverse in March of2009 I have regularly had it serviced at Criswell and
have always had a positive experience. This latest one was, if possible, superior to any I have
had with Criswell Chevrolet and for that I am most grateful. Please be assured that I share my
thoughts not only with you but with friends and associates whom I have referred to Criswell for
the purchase of an automobile, and will continue to do so with pleasure.
Recently, while waiting in the customer waiting area, I was sitting at a desk area in the vicinity of an older gentleman. He was on in his years, and used a walker to get around. When his car was ready… Nick Chapman comes out to inform this gentleman his car was ready. Rather than make this gentleman walk to the service area to finish the paperwork, Mr. Chapman brought his paper to him. I was impressed y his kindness by going above and beyond his call of duty. In fact, the customer service here is great!
Very happy about not being pounced on when I arrived, most of the dealerships tend to do that … like in desperate need to sell a car… But not here, low pressure and low key.
I was “pounced on ” as soon as I came into the showroom. I told all 4 sales people who approached me that I was not buying a vehicle but merely checking out a car for my daughter. One salesman refused to leave me alone constantly coming up to me asking stupid questions. After I cursed him out, I left.!
Thanks guys at Criswell Chevy, they really made the process fast and easy… And now I have an awesome Chevy Cobalt LT!
This is an overall superb dealership! The guys from Criswell Chevy took care of me and really went above and beyond! I’m grateful for the superb service!
Criswell Chevrolet does a great job with customer service. Criswell is highly recommended by my family and me. I just love my car. Thanks!
WE LOVE THE GREAT SERVICE AT CRISWELL CHEVROLET! THANK YOU!
Thank you for making my car ordering and purchase go so smoothly. I appreciate your attention to detail and great customer service you have given me and my company. I am extremely satisfied with my purchase and experience.
I’m certain you can count on repeat business form our company in the future.
Aspects I love about Criswell Chevrolet? Absolutely everything from the great customer service to the knowledgeable & attentive cars salesmen throughout the entire dealership! Everyone there seems to work well together and the teams are cohesive. Yes, I’m very observant each and every time I enter any type of dealership, and Criswell Chevrolet seemed to amaze me by how cooperative, explanatory, and professional they are to their customer. GREAT JOB!
I surely will recommend Criswell Chevrolet to everyone I know who’s in search of a great dealership! I had a great experience while purchasing my new Chevrolet Silverado! Please continue with the excellent customer service and the professionalism you guys carry at Criswell Chevrolet! Thank you once again!
I’ve been visiting around different dealerships and most of them gave me horrible service! Finally gave Criswell Chevrolet a shot hoping they would be different from the rest and thank goodness they were! I was casually dressed during my first visit yet the salesman didn’t look down on me nor did he judge me! He greeted me warmly and made me feel welcomed with judging me by my lowkey appearance! Not only that, they also found me a great deal on my newly purchased vehicle which saved a lot of money for me! Thank you so much!
We are new to the area and decided it was time for us to get a new car. We shopped around first on the net to see what kind of deals were out there and to test the different dealerships internet customer service and phone etiquette. We narrowed the dealerships down to two but we were so impressed with the first option, Criswell Chevrolet, that we didn’t even bother with the second location. Joey was super nice and very in tune with what he was selling.
I have been dying to check out the new Camaro so I made the trip down to Criswell Chevy to see what kind of deals that had going. I test drove a 2010 “silver ice metallic” one and was so excited I could hardly stand it! I mean we’re talking leather seats, sun-roof, power everything, beautiful V-6 engine, 304 hp, aluminum wheels with and spoiler. I also have to mention what an UNBELIEVABLE deal Mark gave me on it. I can also vouch for the service department because I had to take my car before last in for some engine work. They got me in and out with quality work and fair prices. I plan to enjoy every minute in my new Camaro and suggest you go see the team at Criswell and get of your own!
I have been to many dealerships around town and this is the first place that has treated me with any respect. They also have a very good reputation in the community, are very active in rotary chamber member and donates to the
activities in the area. They are awesome in their customer service, and the owner and management were very friendly and helpful!! Thanks so much to the team at Criswell Chevy!!!
To me, Chevy is the most dependable make of car on the road and Criswell may just be the best dealership in the northeast! The prices listed on their website are the same as what was quoted to me by the salesperson. I have found that most dealer’s websites contain low prices to draw you in, just to let you down when you arrive at the store. Also, the salesperson I dealt with was extremely nice and was NOT at all pushy. He respected the fact that I wanted to shop around and weigh my options which is rare these days, let me tell you. I will definitely be back to this lot for my next car purchase!
I just took delivery of my new Traverse (excuse me, my wife just informed me that I took delivery of HER new Traverse), and I could not be happier! Got a very competitive deal, and we were treated like royalty! I am just very glad it all turned out this way!