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!!!!!!!****BUYER BEWARE*****!!!!!!!
This place is owned by Ted Moore group so also watch your dealings with Metro Ford! If you recently bought a car here CHECK YOUR PAPERWORK!!!
Keep your attorney on speed dial if you still decide to do business here!
This place not only lied to us about a bumper to bumper lifetime warranty that was supposed to be part of our deal but they also lie about returning phone calls. Jeff openly admitted that I must have misunderstood the terms of the contract so I asked to just get my trade back and give them back their car since they bold faced lied to me! After being told a lifetime bumper to bumper warranty was being thrown into our deal to earn our business on the night of the 21st of April they then slid the charge of $1,987 in on us for said warranty and now claim that we must have misunderstood what they were doing. Jeff said they intended to roll it in on our payment that we supposedly discussed but had no reason to since we came in pre approved from our own financial institution. Not only did they lie to us about the warranty but we were told they were throwing in a $500 gift card which we still have yet to see. I wouldn’t trust these crooks with my money! I was told by Jeff that he would be speaking with Niko about my deal to see if it had been cashed out and would be returning my call. That was a week ago. I have proof of every claim I am making and I will be reporting them to every person that will listen to try and protect other people from the same heartache. Hyundai will be my next call. I’m sure they will be thrilled to hear how they are sliding charges in on people like they are. I will say Dante is a wonderful guy and had nothing to do with this and also heard the lie that was told to us by Jeff.
Awesome guys. Walked expecting to qualify for a beater drove off with a new car for a low monthly payment. I had 0 credit score and they worked with me. They gave me a news opportunity thanks guys.
Sebastian was great he answered all my questions the first time, which was a surprise to me. Finance department was very helpful in getting me financed. This was a great dealership!!!!!:):):):)