I
am very pleased that you are taking the time to take a look at our
site. When it comes to buying a car in Virginia, don’t you want a place
that treats you like family and is dedicated to the principles that they
advertise? I am proud to say that with Good People, Great Values, and
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
Location: Bellevue WAWe reviewed the oipnots on many new Volvos with you and your husband. You opted to go to lunch and think about your purchase with a copy of the oipnots and packages on the vehicle you chose. When we met with your husband the next day and learned of your dissatisfaction with your purchase, we attempted to locate a vehicle that met your specifications, per your request. With the limited supply of new vehicles, this was not possible. We rescinded the sale, refunded your down payment, and returned your trade-in to you. . Thank you for your feedback and the opportunity to improve our processes. If you’d like to discuss how we might apply our “Promise to do more” philosophy to your XC60 acquisition, I invite you to contact me personally.We are very sorry we failed to meet your expectations.
First Team Toyota/Scion is my local dealer and I’ve used the service department for routine maintenance on previously owned vehicles. I ended up purchasing a new vehicle from First Team because of their friendly staff and knowledgeable sales staff. Chris was professional, honest and helped get us a great deal. We will be returning to First Team Toyota for future maintenance and purchases based on our overall great experience.
Thanks for the great review Sharon! We are happy to hear that you had a great experience with us, and hope that you are enjoying your new vehicle. Chris’s commitment to customer service makes him a true asset to our team. Be sure to check us out on Facebook and Twitter for updates and special offers.
Sincerely,
Stephanie Scales- Customer Relations Manager
I’m very satisfied with my car buying experience at First team Toyota. The vehicle that I purchased with the price was worth it.
:p
Mr. Belanger was very helpful, professional, and seemed to know his product well. No pressure and very pleasant to deal with.
It was great! I was contacted within minutes of submitting my quote request, test drove that afternoon and the dealership worked to get the car of my choice overnight. Great experience overall. Thank you!
.