At Dodge of Burnsville in Burnsville, MN, we know cars and customer service. Want proof? Stop in today and allow us to demonstrate our commitment to excellence. Your perfect car, truck, SUV or minivan is just around the corner.
Our expansive new and pre-owned inventories are constantly being updated, along with our specials, incentives and promotions. Want information on vehicle financing? Check out the Finance Center, or read our Frequently Asked Questions section. Our goal is simple: to provide a positive, educational and high value car buying experience!
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
VERY VERY UNORGANIZED, ONCE THEY SOLD THE PIECE OF CRAP CAR FOR ME AND GOT MY MONEY, THE CAR DID NOT FUNCTION PROPERLY AT ALL, I CALL AND WENT BACK RIGHT AWAY AND EVERYONE THERE LOOKED AND STARED AT ME AS IF I WAS AN ALIEN FROM A DIFFERENT PLANET AND JUST DROPPED IN, I WAS TOLD BY MY SALESMAN TO BRING THE CAR BACK AND WAS TOTALLY IGNORED AND TOLD BY THE SERVICE DEPARTMENT THEY DON’T KNOW ANYTHING ABOUT ME OR MY CAR AND PLUS THERE IS NOTHING THEY CAN DO ABOUT THE CAR, VERY VERY RUDE DID NOT ASSIST ME, DID NOT ACKNOWLEGE ME,AND TOLD ME TO JUST GO AND FIND MY SALESMAN. CALLED AND CALLED SALESMAN, HE DID NOT PICK UP AND HAD TO BLOCK MY PHONE TO GET HIM TO PICK UP THE CALL AND FINALLY THERE WAS NOTHING HE COULD DO BECAUSE “WE ALREADY BOUGHT THE CAR” FROM THEM. I WILL NEVER BUY HERE AGAIN, EVER. IF ANYONE WANTS TO BUY A CAR, GO ELSEWHERE ESPECIALLY SOMEWHERE YOU KNOW AND TRUST, THIS PLACE CAN NOT BE TRUSTED, THEY DO NOT ESTABLISH TRUST AND BUILT RELATIONSHIPS WITH THEIR CUSTOMERS, THEY GET YOUR MONEY, THEY DON’T KNOW YOU ANYMORE. USUALLY DEALERS WILL ACKNOWLEGE ONE’S WHO PURCHASE FROM THEM BY FOLLOWING UP WITH LETTERS OF THANKS AND APPRECIATION AND WISHING AND HOPING THAT THEIR CUSTOMERS SATISFACTION IS GUARANTEED, BUT THIS PLACE DID NOT EVEN BOTHER, WE NEVER HEAR FROM THEM AGAIN AFTER WE LEFT HELPLESS AND RUINED FROM THAT PLACE.
Bought a used truck from Burnsville Dodge in December 2004. Salesman said they didn’t run Carfax reports (which is a lie), but every vehicle was “thoroughly inspected”. After a few problems popped up with the vehicle, I ran a Carfax, and sure enough, it was in a major accident in Wisconsin. 3 months later I got a letter from State Farm saying the vehicle should’ve been issued a salvage title (not Burnsville Dodge’s fault). Should’ve ran the Carfax before purchase. Don’t trust a single thing that the sales department says.