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Dishonest & Disloyal service department whose sole purpose is to make money without concern for customers. They will recommend unnecessary services & repairs to make a profit while blaming consumer for all. It’s beyond me how they sleep at night while practicing such awful business practices.
If I could I wouldn’t even rate them a star. This is the worst dealership I have ever dealt with in my entire life. I bought a pre-owned car 10 weeks ago and have had only been able to enjoy it 5 out of the 10 weeks, because Curry Subaru Cortlandt Manor and there incompetent dealership are not able to fix a blinker issue. They have tried numerous times with out luck and wanted me to accept the vehicle the way it was, and was told well it works 90% of the time. Really is that acceptable after arguing and getting frustrated day in and day out they finally brought the car to the dealership that deals with this make and they where able to fix the problem the first time. And to add fuel to the fire I get to the dealership that is fixing the issue to find out that Curry Subaru in Cortlandt Manor drove my car on E for 40 minutes and I was unable to test drive the car I barely made it to the gas station, and then I noticed that the steering wheel was completely to the left not pulling to the left, no the actual steering wheel was to the left. We call Curry to inform them of the issue and they said they would correct the issue when we pick the car up on Monday after numerous phone calls to get an update I was told the check was being cut for pick up that day then to receive a call at 6pm that the car was never picked up and supposedly
they will pick it up on Tuesday and correct the issue again and drive the car to me. I am beyond livid.We have dealt with 5 people within the last 4 weeks and ever person passes me to the next . So I felt the need to infor an person or persons looking into purchasing a vehicle from this dealership …….DON’T DO IT……….