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I brought my toyota in for a recall notice. the work order I signed said to do that one recall notice work. I picked the truck up, and they said “oh, there was another recall so we did that work too”…I did not want that work done…they were unapolegetic. since when can they do work not approved by the owner? Then, the recall they did was on the airbag…driving home from their shop, the airbag light came on, meaning it was no longer functioning. I called Perry’s and the guy insisted this was a complete coincidence and refused to agree that it might be related at all. Said ‘bring the truck in and we’ll charge you to look at it” unless its CLEARLY related to the recall work. Having no choice I brought it back in. At that point, the guy (Ron) was rude beyond belief. The mechanic was fine though. HE discovered that the part they had just replaced was faulty. I would have to have the work re-done. Then, he said he accidently broke my steering wheel brackets or something like that when re-doing the work…that part would have to be ordered and I would have to bring the vehicle in AGAIN. At this point I asked Ron for gas money, since its a 90 mile roundtrip each time to bring it in and now I have to bring it in 3 times for one recall. He nastily says ‘I won’t give you one stinking penny’ I asked what his problem is with me and he says “you should try be a nicer person”…All I have done is stand up for myself, not in a rude or personal way at all. Anyway, I end up bringing the truck back a third time to the this part fixed, which they do no problem, but Ron is again an ass and refuses to give me an invoice showing this work was done. He says ‘its no charge so I’m not giving you an invoice’…crazy. I like to keep all my invoices as a record of what’s been done to the truck….and he won’t give me one. What a jerk. Avoid this place like the plague.