Honda enthusiasts in the Blacksburg Virginia area have helped keep Honda one of the most popular makes on the road today. Whether you are a fan of the
Rick Woodson Honda in Roanoke VA has a complete Honda parts department with OEM Honda parts. Located in easy driving distance to Salem Rick Woodson Honda makes it easy to get parts for your new or used car, truck or SUV.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
salesperson
My Rick Woodson Honda reviewThe most unethical service department of any dealership in the valley. My 79 year old father took his 1999 Accord in for a “free” state inspection. At that time the car was in perfect mechanical condition with around 100,000 miles. Technician rejected the car for cracked engine mounts, according to the Va. state police this is not on the list for inspection and certainly not cause for rejection. My father agreed to have the repairs made, after picking up the car he did not get 5 miles from the dealership when the check engine light came on and the transmission started slipping. After returning to the dealership and inspecting the car they stated the transmission needed rebuilding. Remember this was a perfectly functioning car prior to the state inspection. No attempt was made by the dealership to take ownership of these issues and my father is left with a malfunctioning car. Sad part is this is the second time the dealer taken advantage of an elderly man. My father also had a “free” state inspection done on his 2003 Oddessy van and was threatened with rejection for cracked engine mounts. I have been using Rick Woodson myself for 17 years. We purchased two Accords and put 250,000 plus miles on both and servicing was done exclusively by Rick Woodson and must say the quality of service has deteriorated. In the future I will be buying from Duncan….
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Vehicle serviced for
Repair
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
No
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Vehicle year
2008
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Vehicle make
crv
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Service Technician
?
My Rick Woodson Honda reviewi purchased a crv from woodson honda in 2008, bad expeince when purchasing vehicle. buying a car should be a pleasant experience, the type of car was our fault, but not the way we were treated. never again. thats the good part. and the best part i traded the crv in on 2009 volvo wagon. beautiful,powerful,and better fuel miles than the honda plus 5 year warranty and 5 year free scheduled maintenance. and it was very pleasant experience.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Larry Dunn
My Rick Woodson Honda reviewWOW! Larry Dunn is a true professional and very true to his word to work with us on the best price! Every step was smooth and hassle free and I was able to leave with the Honda Accord LX that I wanted in a day! Rick in the Finance Office processed our loan and informed of us other services in a very professional manner as well! Thanks so much!
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
No
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Vehicle year
2000
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Vehicle make
Accord
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Service Technician
My Rick Woodson Honda reviewI received a service bulletin from Honda stating that if the SRS light on the indicator panel is on, that I could bring my car in and have it inspected at NO cost, and if the affected area was covered under the extended warranty, that it would also be replaced a no cost. Unfortunately, Rick Woodson Honda would not honor the free inspection. The letter from Honda Motors states.
“The inspection is also free of charge, even if there is not a problem with the OPDS control unit or the OPDS sensor and your vehicle is within the extended warranty time/mileage period” – Service Bulleting 06-009 pg. 7.
However, Rick Woodson Honda stated that they will only cover the cost of the $80 inspection, if the inspection turned up a problem with the control unit or sensor. This came from not only the service associates, but the service manager “Todd” as well.
Of course, there is no way of knowing what’s wrong with the car until after the inspection, but that’s beside the point. Regardless, Rick Woodson Honda would not honor Honda Corporations offer to a free inspection, no matter what the inspection outcome. Honda Corporation felt they did not have the time to police the Dealer’s who’s selling their product, reciting that the Dealership’s are independantly owned.
Overall Very Unsatisfied.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Charlie Pugh
My Rick Woodson Honda reviewHorrible sales peson.Didnt seem interested in helping me at all.Didnt know much about inventory.Never gave me a call back!