Looking for a new or used Dodge, Chrysler or Jeep in Ventura? You’ve come to the right dealership! At Crown Dodge Chrysler Jeep we provide our customers with everything automotive, with great prices and customer service. With a new or used car from us, you’ll get a reliable and stylish new car at a price you can afford. Call us or make the drive from Santa Barbara, Simi Valley or Valencia, CA, and see us in person.
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I bought a 2009 Jeep Rubicon from Crown Dodge.
Possibly the worst mistake I’ve ever made, I should have read the reviews before going there.
The Sales Manger said many times that this Jeep was a Certified Pre-Owned Vehicle and that they had spent $2,000 having it Certified. Turns out it was not a Certified Pre-Owned Vehicle. He also agreed to giving me $3,000 off sticker price, then changed the contract to $2,000 off without me catching it until to late.
This Jeep Rubicon broke down the first day driving it. Transfer case shifting cable broke first time I used it, had bad oil leak and a bad oil press sending unit.
After having in their shop 3 times, I took it to a mechanic and it was found to be unsafe to drive.
Broken rear axle track bar bracket.
Dislocated left rear coil spring on axle.
Rear Sway Bar rubbing through the break line.
Wheel lug nuts way undersized for rims.
Unsafe wheel spacers on oversize tires.
After going back to Crown Dodge about 20 times and hiving this Jeep in their shop 3 times, I don’t feel it’s safe to have them work on it. They missed all of these safety problems and I could have been killed.
They did offer to take it back as a trade in, where I would be losing about $9,000 after only owning it for a few weeks.
I had it towed to the dealership in Simi Valley, they looked at it and said they did not want to get involved, too many unsafe problems!
Now its been sitting in my driveway for 3 weeks unsafe to drive.
I have tried to contact Mr. Crown senior many times, but keep getting the run around.
Crown Dodge should refund my money and pay for the damages and nightmare they have been putting me through. How can they treat customers so badly, I’m now having to take medication to handle the stress they have been putting me through.