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Drove 165 miles to check out a car that was not available after being told they had two. Their bait & switch attempt was annoying so I left and bought locally. Stay clear of Cole Chrysler/Dodge/Ram/Jeep/Mazda/Fiat and whatever else they might try to sell you!
unable to drive car alone. A short drive, directed by the salesman and back. The over heating problems were never suspected. Within weeks car was over heating every thing was checked out before towing back to Coles service center: Coles stated PCM code P1299 topped off cooling system. That was the big fix car over heated on the way home ( less than 10 miles) invoice claimed car was road tested for 20 miles, yet invoice stated the exact mileage in and out, strait out lie to the customer. To think that anyone would tow a car in based solely on low fluids is a joke. Cole also claims to have been in business in SLO over thirty years. I have been local for 25 years, never heard of them. Shame on them
I drove 6 hours to pick up a truck that I was told they would hold for me. I talked to the sales person 5 times that day to tell him my location I got to the dealership, test drove the truck, then I was told that the truck was sold to someone else. The sales manager and the owner David Cole both said “well it happens” they never tried to offer to make it right or even a deal on another truck. They are rude and unprofessional. I would never let anyone I know shop there. Please warn everyone one you know. PLease Be Careful” with this company. I hope this helps you.
There were two people driving from long distances to purchase the truck. Didn’t try to sell another truck to this customer after receiving threatening comments.