Bertera Auto Group in West Springfield, MA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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I rate Bertera Chevy a F-. They are the epidemy of why dealers have bad reputations and people don’t like going. A friend and I went simply to do a walk around on a vehicle we saw on Autotrader. Vehicle was not marked well so we went in for confirmation this was the car we saw online. Salesmen insisted that my friend fill out a credit application before they brought the car down or confirmed this was the one online. It was a hassle from the second we stepped inside. It was the typical crap one expects and hates when buying a car from a dealer. The salesman was pushing the credit check and then the manager came out and did the same thing. All we wanted to do was look at the car! Save your time and money and go somewhere else!