Lehigh Valley Hyundai is your Allentown Hyundai dealer also serving as a Bethlehem & Easton Hyundai dealer.
Here at Lehigh Valley Hyundai in Pennsylvania, our goal is to provide you with the best car buying experience possible. Here at your Pennsylvania Hyundai dealer – Lehigh Valley Hyundai, we are here to assist you every step of the way, from parts and service to helping with financing or getting a quick quote.
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Been there today, I was looking for a used car. A salesperson came out to ‘help'(they just care about selling their cars, so about everything you hear from them are lies) me with choosing the car. Kind of interested into a car, the salesperson gave me the price, I don’t like it because that’s the price put on the car window. He said he will lower it about 3%. I said I couldn’t take it, I thank him and wanted to leave because I know he price is way higher than I expected and I don’t want to tell him how much I am willing to pay. The salesperson insisted that I tell him my price. I had no choice so I told him to take a 10% off the window price, he said ok let him talk with his manager. 3 minutes later, this pre-owned sales manager came out with a very bad attitude. The minute I saw him coming out, I greeted him, I was thinking that he could just tell me we couldn’t agree on the price and let me go; but, this is unexpected, he started shouting that the price that I offered him is crazy, yelling that it is comparable for me of asking for a free lunch and started cursing me(I guess because I was the only customer and nobody else will know this dealership’s very bad attitude toward their custumers). Nonetheless I just thanked him for his time and explained that we’re sorry we couldn’t reach a deal. The moment I stepped out of the dealership, I could still hear him cursing!!! UNBELIEVABLE!!
THIS IS A VERY VERY VERY UNACCEPTABLE CUSTOMER SERVICE. I mean if you asked the customer to offer you a price, you’re asking for any number that customer may give you, why get angry over it, just tell the customer that you can’t make a deal instead of getting out of control and start shouting and cursing. I never met a dealer like this one in my life, not even heard of it.
AVOID THIS DEALERSHIP.