Welcome to Grossinger Cadillac. We have two great locations to serve you. If you are looking for a New or Pre-Owned Cadillac in the Chicagoland or Lincolnwood area we have what you’re looking for. Here at Grossinger we look forward to serving your Cadillac needs and we hope that we can help you with your next New or Pre-owned Cadillac purchase.
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I have had SERIOUS issues with Grossinger. The day I bought my car, the check engine light came on. I brought it to Grossinger and they kept the car for 3 days while they got the part and made sure it was installed correctly. When I got my car back, there were huge deep scratches on the side of the car. They took the car back and said they would fix it. They kept the car for another 2 weeks while they repaired it. Then, they drove the car to a body shop in the FAR suburbs of Chicago and added over 80+ miles to my brand new car with only 60 miles on it. I made multiple calls, sent emails, and left voicemails to Grossinger and they never responded to me. There were many more issues along the way, but the general manager promised he would make it right after multiple mess ups on their part. He asked me to think about what would make it right, I suggested that we continue the maintenance service to be extended past one oil change, they said they would look into it and get it done. And have ignored me since. Basically, they will say WHATEVER it takes to get you to buy a car, then say whatever it takes to make you go away.