Here at
Bob Fisher Chevrolet
, our site was designed to allow our
Reading Chevrolet
,
Allentown Chevrolet
,
Hamburg Chevrolet
,
Lancaster Chevrolet
, and Berks County Chevrolet customers to research their next Chevy vehicle, research financing, get a quick quote, figure out payments, or schedule a test drive before visiting our Reading Chevy showroom. You can also use your Berks County Chevrolet dealer’s site to order replacement parts or schedule a Certified Service appointment at a time that is most convenient for you. We have also recently been named a Saturn authorized service and parts location in Reading PA and Berk’s County. Bob Fisher Chevrolet, your Hamburg, Lancaster, and Allentown Chevrolet dealer in Reading, PA.
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We leased a brand-new Chevrolet Colorado from Bob Fisher Chevrolet in 2017. When the lease neared its end in March 2019, we returned to Bob Fisher Chevrolet to either finance the vehicle or lease another vehicle for a similar monthly payment. The salesperson made little effort to assist us beyond offering a us a deal that would cost us more than double our previous monthly payments, and so we left the premises without making a purchase. Upon returning the leased vehicle to the company–in pristine condition, with mileage far below the lease limit–the salesperson assured us that our financial obligations to Bob Fisher Chevrolet and GM Financial had been met in full, and our balance was zeroed out.
Six months later, we received an invoice totaling $430.55 for failure to make a purchase from Bob Fisher Chevrolet upon returning our leased vehicle. When we contacted the company to rectify this matter, they ignored our calls. The customer service representative at GM Financial was also woefully unhelpful and refused to connect us with a supervisor who could further assist us.
We are astounded by this company’s deceptive business practices and have reported them to the Better Business Bureau as well as the National Auto Retailer’s Association. If necessary, we will also lodge a formal complaint with the Attorney General’s Office to ensure our account is zeroed out, as Bob Fisher Chevrolet initially promised us. We will never patronize this business again and will warn friends and family to steer clear of this institution as well.