Vandergriff Toyota in Arlington, TX is a Dallas Texas Toyota Dealership that is proud to be the premier Toyota Dealership in the DFW Metroplex. Vandergriff Toyota prides itself on outstanding customer service, and we honor Dealership Staff Employees who excel in customer satisfaction. The Vandergriff Company History starts in 1937 and we are proud of our heritage of Texas-sized service and deals. Vandergriff Toyota continues to work daily on providing every customer with the finest customer service experience attainable.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Tim
My Vandergriff Toyota reviewVery impressive for a dealership in our time to conduct honest business in a timely manner. Very, Very impressed.
Thank you guys.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Nick
My Vandergriff Toyota reviewVery straight forward and honest. Salesperson and finance manager were great
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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2007
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Vehicle make
Corolla
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Service Technician
Don Conrad
My Vandergriff Toyota reviewI give my car as it needed work with the brakes and a few more. They made me wait for >2 hours until I got a rate they would charge.
I couldnot get it done today as I thought I might return tomorrow.
A little later after I drove out of the service center , I noticed that the temparture setting showed me 72 while it was ~100 outside. I go back to ask them what could have caused this. They start defending themselves and making the customer look so lost and exhausted. When the converstaion got no where , they called in the lady from customer service department who tells me nothing can be done , she doesnot even care what I have to say and that I might find another service center to get the job done. I dont need her recommendation for that. And for all I care who can hire people like this in customer service.???? So much for the consumer Rights!!
Well I just have this to say, thank you lady cause of you I would never recommend “Vandergriff Toyota of Arlington” to even ones I might not like. And she saved me cause I actually wanted to buy a new car for me to.
Worst customer “Service/ing”.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
John Gollie
My Vandergriff Toyota reviewJust wanted Vandergriff Toyota to know that they are the best in sales, customer service and pricing. Thanks for fast and friendly service in purchasing a vehicle.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Todd Bigham
My Vandergriff Toyota reviewI purchased a brand new 2010 Toyota Prius back in November 2009 from this awesome dealership. I received outstanding service from their sales team and management. Not once did I feel pressured into to purchasing anything I did not thing I needed; however, after listening to their professional finance producer explain all of their products, I really understood the necessity for an extended service contract.
I accidently left my interior lights on one night which resulted in the battery dying by the next day. WIthing 30 minutes, I had a very nice techinican come to my home and repair the problem right there on the spot within minutes. I was so impressed. I wasn’t even late to work.
This is the first Toyota that I have ever owned and it won’t be the last. I will definetely purchase it from Vandergriff again as well. They impressed me with their extreme knowledge about the technical & mechanical aspects of the Toyota product, their sales team are professional. friendly and approachable and finally. their finance department were professional and gave me many options regarding the financing of my vehicle.
Thanks Vandergriff for the wonderful experience. You truly have my business! I purchased a brand new 2010 Toyota Prius back in November 2009 from this awesome dealership. I received outstanding service from their sales team and management. Not once did I feel pressured into to purchasing anything I did not thing I needed; however, after listening to their professional finance producer explain all of their products, I really understood the necessity for an extended service contract.
I accidently left my interior lights on one night which resulted in the battery dying by the next day. WIthing 30 minutes, I had a very nice techinican come to my home and repair the problem right there on the spot within minutes. I was so impressed. I wasn’t even late to work.
This is the first Toyota that I have ever owned and it won’t be the last. I will definetely purchase it from Vandergriff again as well. They impressed me with their extreme knowledge about the technical & mechanical aspects of the Toyota product, their sales team are professional. friendly and approachable and finally. their finance department were professional and gave me many options regarding the financing of my vehicle.
Thanks Vandergriff for the wonderful experience. You truly have my business!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Vandergriff Toyota reviewI bought a Solara from Vandergriff Toyota and absolutely love my car! The entire experience was so easy and my note is actually lower than I expected :). A great car at a great price now that’s my kind of dealership!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Craig
My Vandergriff Toyota reviewI just purchased a 2010 Toyota Camry from Vandergriff Toyota in Arlington. I had the most wonderful experience. I was treated with respect and didn’t feel “pressured” to buy. I definitely will buy from there again!!!! They have my business!!!!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Rich Calzaretta
My Vandergriff Toyota reviewI emailed dealership to see if they had a certain 2010 Toyota Highlander, I quickly received a response from internet Manager Rich Calzaretta. Rich informed me that the vehicle was in stock, and answered all my questions, so I called Rich to schedule to come out that evening after work. When I arrived Rich already had the vehicle pulled up front waiting for me. We then test drove the vehicle, as Rich showed me and my wife how to operate all of its many features. When we returned I was preparing for the haggling to begin, even though I had already been quoted a price online. Rich did take some more information from me, and I advised him I had a trade in, I had not previously told him about, but I already had an idea what it was worth because we had been shopping around for the past 2 weekends. Rich took my trade had a manager look at it, then brought me an offer, which was exactly what he told me online, but gave me $1100.00 more for my trade than anyone else. I also had intended to finance with my credit union and they beat my credit unions rate by more than a whole percent. Rich quickly finished my paperwork, introduced me to the business manager who then finished my financing paperwork within 25 minutes, it was a wonderful experience compared to the previous hassles we have had buying an automobile. I will defiantly come back to buy again from Vandergriff, and from Rich. Thank you so much for making this a painless, and honest experience.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jessica Riggs
My Vandergriff Toyota reviewI recently purchased a Toyota Corolla from Vandergriff Toyota. I was very pleased with the excellent customer service. The sales team was friendly and helpful. I will recommend this dealership to everyone I know. I did not feel pressured by the sales man, they were willing to work with me and give me the best deal for my money. I will continue going to this dealership for all my service needs and routine maintenance.
My sales person was not named Jessica Riggs. It was Tyson
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
sam Scarlet
My Vandergriff Toyota reviewI was very happy with the salesperson and the Dealership, it was one of the best experiences I have had at a dealership.:)
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Craig Marquis
My Vandergriff Toyota reviewCraig and Vandergriff Toyota are awesome! I had a great experience and would recommend them to anyone shopping for a new car!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
jesse
My Vandergriff Toyota reviewvery friendly! thanks!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Ronnie Whitlock
My Vandergriff Toyota reviewMy experience at Vandergriff Toyota was the best! I walked in and was immediately greeted. My needs were acknowledged and not once did I feel like I was pressured to buy. I highly recommend visiting their website and visiting the dealership. I am very satisfied with my experience at Vandergriff Toyota.
🙂
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Greenberg
My Vandergriff Toyota reviewI just purchased a used Toyota Tundra. Although I love the truck, I got scammed into paying more than I should have. The “Theft Guard” was added into the price without my knowledge. Therefore I was scammed out of $599. This will happen in the finance department, so be on your toes!!!!! Don’t let them tell you that it is state law to have it and it must be paid for. Theft Guard is already on the car, in this situation it was a used car and the 1st owner has already paid for the Theft Guard at the time of purchase