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I brought my car in for warranty repair (wheel bearing) … after 4 days of my car sitting in their garage (refusing to give me a loaner car as a courtesy), the service department lied to me, stating that the part was not under warranty, and quoted me over $800 to fix it. Clearly, after spending my own money at a private car repair facility, the Nissan service department was dishonest. In addition, trying to get more information, they did not return my calls.
I do not recommend this service department!
Customer Service should be improved. As soon as you a customer walk inside address him, not ignore him.