2923 Annandale Road, Falls Church, VA 22042
New Cars: 703-532-8800 Pre-owned Cars: 703-533-9100 Service: 703-532-8800 Parts: 703-532-8809
Bill Page Toyota in Falls Church, VA is easily accessible from Arlington, Washington DC, Fairfax, Burke, Springfield, Chantilly, Alexandria, Warrenton, Manassas, Reston, Silver Spring and Bethesda. You can view our inventory as well as the parts and services that are available for your vehicle. We want to make sure that each customer has the same great experience that our customers have come to depend on. If you have any questions just give us a call @ 703-532-8800.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Tom Dang
My Bill Page Toyota reviewTom Dang, Certified Used Car Manager, no customer service skills and no care attitude. Just said that you can leave if you don’t want to buy. Did not even insist as to sit down and lets negotiate. If he notice that you are smart enough as to what he is going to tell you, he will not respect you. If you act dumb, he may like you. Actually, after I left, he raised the price online on their own website by $800. He will say he has to sell it today, but he is the enemy number one of BILL PAGE TOYOTA.
Good thing that you did not buy the car from them. Used car Manager has no care attitude that was not too bad but,wait until you take the car to service then you will know it is really bad.The mechanics there almost all of them are not certify ASE only one certify mechanic.They repair the car by changing the parts,guessing, over charge the labors.Sometimes they never change the parts that you pay for it.They also will sell you a service or repair when it isn’t really need or you can say unneccessary repair.Example 60k. maintenance,they will charge you a lot of money.They will tell you, they will replace spark plugs(on v-6 engine they only change three front cylinders)the one in the back they never change and spark plugs are last at least 100k miles. on new corolla 15k service,they will charge replace PCV valve ,but they never change because location of the valve is under intake manifold. These are true. Becareful overthere it is really bad.Don’t trust them.