Safeway Chevrolet is your coastal N.C. headquarters for all your transportation needs. From Sales to Service, our knowledgeable and professional staff strives to be #1 in customer satisfaction. Constantly improving to make Safeway Chevrolet the only choice for you in the area. Located just minutes from Wilmington NC and Jacksonville NC. Feel free to Contact Us Today!
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Bryant
My Safeway Chevrolet reviewAs military stationed nearly 45 mins from this dealership, I contacted them regarding a specific vehicle Id been interested in buying. The salesman dealt with me over the phone for several days & once I found out Id been approved for the car I took my trade ins & headed down with a uhaul- prepared to move back west once the car was loaded. They pulled a switch-a-roo with the car, once the paperwork was signed they took me to a completely dif car, not fitting my criteria & insisted there was nothing else they could do. With two trade ins & a 2k mile trip they knew I was in a bad spot. From this point in the salesman was a jerk, the Vic was damaged while loading, I had to call because they forgot to reimburse my deposit & the salesman put me on hold 4 times before I was able to interject & change my address! Even now I’ve left several msgs with the dealership as I haven’t received the title or any billing information. Once I signed my paperwork & handed over the cash this place treated us like garbage.
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Vehicle serviced for
Repair
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
No
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Vehicle year
2013
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Vehicle make
mahindra
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Service Technician
Don
My Safeway Chevrolet reviewDon at the mahindra dealership told me that they would give me a tractor to use if i needed repairs on mine under warranty when i bought the tractor. Now I need to have it repaired and his story has changed. I called the owner to explain what was going on but, guess what, he never returned my call. Dont buy a tractor from these people.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Glenn
My Safeway Chevrolet reviewI purchased my vehicle from Glenn and had nothing but a good experience. He helped me every step of the way. The manager was very straight forward and showed me everything up front. Safeway Chevrolet blew away the competition, not only in price but in customer service as well.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Jon
My Safeway Chevrolet reviewThis was the best car buying experience I’ve ever had. Very laid back atmosphere and no hassles. I saved a ton on the same car at another lot in Wilmington.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Bill
My Safeway Chevrolet reviewMuch better experience then dealing with my local dealer. Bill treated me right and overall a nicer place to do business. I’ll be sending my buddies here in the future!
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Mike Lewis
My Safeway Chevrolet reviewFirst off, i screw up 4 years ago by trusting a lease, I learned a hard lesson there. But Safeway didint help me one bit. They knew they had me over a barrel and used that to their advantage. So i lost my truck and had to buy one of theirs. Seemed like the right thing to do. I was way over on the mileage on the lease, so i would have owed a lot of money and lost the truck. But the salesman, Mike Lewis, worked out a deal with me, that if I bought a truck from him, that the mileage fee would be paid off. Well here it is 3 months later and GMAC is calling me wanting their money for the overmileage fees. I have called Safeway numerious times to get them to fix this problem. And today, my credit is being damaged because of this. And the issue is still not resolved. So before you go shopping here, you need to think again. There is no service after the sale. I strongly suggest you go somewhere else.
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Vehicle serviced for
Repair
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
No
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Vehicle year
2005
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Vehicle make
Chevrolet
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Service Technician
?
My Safeway Chevrolet reviewService Manager was rude and condecending….was given the runaround by this man. Will never, ever, go here again…this guy thought the world revolved around him, and not me the customer. Have already taken my vehicle (out of my way, i might add) to a large Chevy dealer in Jacksonville who seemed to appreciate my business. I must say that when I bought my vehicle here back in 2005, i was introduced to a different service manager, and he was very nice….this new person has the people skills of Atilla the Hun….Avoid this place at all costs.