The Orange Coast Chrysler, Jeep & Dodge Fleet department in Costa Mesa, California specializes in volume vehicle sales to corporate leasing companies, brokers, and the public. We have over 75 years of fleet sales experience with Chrysler, Jeep and Dodge vehicles. Please feel free to request pricing on the vehicle of your choice. We look forward to doing business with you. Thanks for visiting.
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This is absolutely my worst customer service experience ever. I purchased my car at this dealer and since there have been nothing but defects and repairs — not to mention delays, confusion and horrible treatment. When I was waiting to hear if Jeep would cover a defect, the customer service manager Jeff Peters refused to secure my car from further damage until I threatened legal action if additional damage occurred.
When I met with the Pete Shaver (general manager) about the repeated defects and repair costs the following day, the general manager told me that his firm was not responsible for the quality of the cars they sell (are you kidding??). Mr. Shaver was rude and refused to review the work performed by his team. Unbelievable!!!! I will be taking the car somewhere else to get the job done right – a place that cares about its customers.
THEY LIE….THEY DON’T LISTEN….THEY DON’T CARE….THEY SHOULDN’T BE IN BUSINESS!!!!