We do things big here at Nissan of North Olmsted: big selection, big savings, and big smiles. As the only dealership in Ohio that has earned the prestigious Nissan Circle of Excellence Award for Overall Performance and Customer Satisfaction (two years running), we will continue to do our part to provide a wonderful shopping environment for drivers in the Greater Cleveland area.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
-
Pressure from salesperson to "Buy Now"
Normal
-
How did you first contact the Dealership
Walk-In
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Marty
My Nissan of North Olmsted reviewI bought my used car on November 27, 2011. My salesman, Marty, was a very nice, pleasant person to work with and he went the extra mile for me by asking Mike D’Amato and Larry Chuppa to come over and say hello to me. What a thrill for me!!!!!
Recently I had reason to go to the service department with a question about my car. I can’t praise them highly enough! If my experience buying my Sentra wasn’t pleasant enough, the service department surely went the extra mile to make sure I was a satisfied customer.
Even though another Nissan dealership is closer to me, I am so glad I went to Nissan of North Olmsted. I would recommend them to anyone. Thank you.
-
Pressure from salesperson to "Buy Now"
Low
-
How did you first contact the Dealership
Internet
-
Did you purchase from the Dealership
Yes
-
Would you Recommend this Dealership
Yes
-
Name of Your Salesperson
Todd Greggs
My Nissan of North Olmsted reviewLove my Nissan from Nissan of North Olmsted. Todd Greggs was extremely professional and the owner Mike D’Amato actually came out to greet me at the door. What owner ever does that. My experience was fantastic and I couldn’t imagine going anywhere else if you are in the market for a new car. Thanks Nissan of North Olmsted – you are the best!!!!! 🙂
-
Pressure from salesperson to "Buy Now"
High
-
How did you first contact the Dealership
Phone
-
Did you purchase from the Dealership
No
-
Would you Recommend this Dealership
No
-
Name of Your Salesperson
Steve Johnson Jr.
My Nissan of North Olmsted reviewOn Monday 5/18/09 I came to the Nissan of North Olmsted dealership to look at a used 2008 BMW 335xi.
The salespeople who assisted me were Steve Johnson Jr. and Jarod Miller.
After having further researched the vehicle myself, I feel that I was deceived about the car’s tires (Jarod said they were not runflats after going back and supposedly researching them online when indeed they were) and lack of a spare tire in the trunk – but that’s not where it ends.
On Thursday afternoon, 5/21/09, I got a very rude phone call from Steve Johnson Jr. After I tried nicely to explain to him that I was no longer interested in the vehicle, he accused me (in a very resentful tone) of ‘wasting his time’, ‘keeping him late’, ‘copping out’ and not telling him ‘like a man’ that I wasn’t interested.
He also tried to tell me that it was my fault that I didn’t research the car better prior to coming in, and that I should have already known myself that the tires were the problematic runflats that have created multiple class action lawsuits against BMW.
It amazes me that someone with this bad of an attitude problem still has a job as a car salesman.
I work in a corporate environment and we are typically not allowed to make personal phone calls, which is why I sent an email on Thursday morning explaining to Steve why I was no longer going to pursue the BMW.
I have never been this insulted in my entire life by a salesperson (or anyone in general for that matter). I used to work as a salesperson in retail, and if we told off a customer like Steve did to me, we would get fired on the spot.
This has me absolutely outraged and I will not stop until corrective action is taken against both Steve Johnson Jr. and Nissan of North Olmsted.
My suggestion is to RUN, not walk, away from this dealership.