Lexus of Orland is a DealerRater.com Certified Dealer and is committed to providing quality customer service
Lexus of Orland is a Chicagoland Lexus New and Pre-Owned Car Dealer selling new and used cars in the greater Chicago, Illinois area serving Tinley Park, Orland Park, Palos Heights, Palos Hills, Palos Park, Frankfort, New Lenox, Oak Forest, Matteson, South Holland, Mokena, Lemont, Homer Glen, Oak Lawn, Willow Springs, Chicago Ridge, Hickory Hills, Justice, Kankakee, Naperville, Southern Cook County and Will County. We also serve the greater Chicagoland area for your New Lexus and Certified Pre-Owned Lexus needs. Lexus of Orland, your Chicago Land lexus dealer, is proud to be one of the oldest family owned automobile dealerships in the state of Illinois.
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TO MAKE A HORENDOUS NIGHTMARE SHORT, LEXUS OF ORLAND CHARGED ME $1,543 FOR A COMPUTER THAT MY CAR DID NOT NEED!SEAN OR JEFF EVEN FALSLY DOCUMENTED THAT I HAD TOLD THEM THE ENGINE HAD BEEN CRANKING WHEN, IN FACT, I’D TOLD HIM THERE HAD BEEN ONLY A CLICKING SOUND WHEN I ATTEMPTED TO START THE CAR! WHEN MY CAR WOULDN’T START AND MADE THE SAME CLICKING SOUND AGAIN 3 DAYS AFTER PICKING IT UP FROM LEXUS, JEFF HAD THE AUDACITY TO CHARGE ME FOR THE TOW TO BRING MY CAR BACK IN! I’M DISPUTING BOTH CHARGES WITH VISA, AND, AT THIS VERY MINUTE, MY CAR IS SITTING OUT IN MY DRIVEWAY AND WILL NOT START!!!!!!!BEWARE OF LEXUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cost, quality and service should be their theme. Fair on car pricing for both trade-in and new car pricing, quality support and understanding with customers, and service of all my cars has been outstanding. I have bought three cars from this dealership and will continue to buy from only this Lexus dealership.
Quick and painless. Price that I was quoted over the phone never changed. Beautiful facility.
My overall impression for this dealership is truly outstanding! Sales, vehicle selections and finance was straight forward.
Truly Outstanding group of people to deal with will buy my next new Lexus from them and tell my friends of this dealership.
Service manager is belligerent and arguementative.