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Leesburg Toyota is a Leesburg Toyota Dealer, specializing in new Toyota vehicle sales and service. Leesburg Toyota has served buyers and owners in surrounding communities including Alexandria, Fairfax, Manassas, Arlington and Bethesda and the greater Frederick Maryland area.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Richard
My Leesburg Toyota reviewOverall the buying experience was just fine. Once we left the lot, the salesperson didn’t have the time, patience, or courtesy to follow through on promises or insure that the 2014 certified Sequoia had all the factory parts it was supposed to have. The pathetic thing is that this one inexpensive part made the difference between a good experience and a bad one. In following up on the floor mats we were offered and promised, Richard told me the small part (lever cover) was on back order. He clearly hadn’t checked as he said he did because the box was sitting at my front door when I arrived home. Clearly being truthful is not something that matters to Richard. It also calls into question what other things he was dishonest about in the sale process. Shameful ethics, shameful judgement that he would sacrifice the his reputation and that of his employer because he is too lazy to chase down a small, inexpensive part. Absurd