LaFontaine Toyota in MI has a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse LaFontaine’s massive inventory online, request more information about vehicles from one of our Toyota trained sales professionals, set up a test drive with a sales associate or inquire about financing! We specialize in Great Service!
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Mike
My La Fontaine Toyota reviewWill never return to, or recommend La Fontaine dealership from now on. Bought a used car and was told by sales person it had been inspected by the service department and all concerns related to mileage, regular wear, and recommended replacements had been done. I was offered a warranty for half the purchase price of the car was and told it was a good car and that I wouldn’t need it. When I take it in for an oil change I get told it requires $1500 in repairs! Then a day later after the oil change the battery died and needed to be replaced, which wasn’t an issue until after I took it in for an oil change. I called Toyota customer service which forwarded my complaint to La Fontaine, I received a call during work and tried to call back 7 times with no response and no future calls received. To add insult,Toyota customer service told me that it was my fault for buying a used car, “AS IS,” without knowing automatically what this meant in a legal sense. My only recompense is knowing that family members who encouraged me to purchase with La Fontaine, and whom purchase new vehicles from La Fontaine on average once every 3 years have vowed no longer to purchase from La Fontaine and they’ve now lost tens of thousands of dollars in future sales. I also later found out that even a car of this type in good condition had a Kelly Blue Book value of less than half of what I paid for it but only if car was in “excellent” condition. I feel like a naive kid that got had by a business that doesn’t care.
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
Yes
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Would You Recommend this Dealership
No
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Vehicle year
2009
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Vehicle make
Toyota
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Service Technician
?
My La Fontaine Toyota reviewLeft a mess in my car.
The clod mechanic way over tightened the oil filter canister past recommended torque. Probably just slapped the pnuematic wrench on it and balsted it.
$10 oil change. You get what you pay for.