Lupient KIA of Brooklyn Park Minnesota is the premier Minneapolis, Bloomington, Maple Grove, Champlin, Plymouth, and St. Paul area KIA dealership! We are the number one volume Kia dealer in Minnesota. We proudly reward our customers with special time and money saving offers and benefits. We offer a low price guarantee that ensures that you will receive a great deal. We offer special Internet-only savings on new KIA vehicles and a huge selection of used vehicles. Browse our outstanding and dependable vehicles online, including the new Kia Sorento, Kia Forte Sedan, Kia Soul and Kia Sportage, the redesigned Optima and other exciting Kia models. We invite you to come down to take one for a test drive. Our team of Internet Sales Managers and on-site staff members will be happy to assist you with your online vehicle needs. You won’t be disappointed. If there is anything our Lupient Kia team can help you with, don’t hesitate to contact us.
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During my last service visit on my Kia Sorento, they did not replace the oil filter during the oil change. I know this to be fact because I was under the car before and after. The original oil filter was leaking slightly before the visit so I was under the vehicle checking it out. I was looking forward to the oil change so the leaky filter would be replaced. Once the oil change was over, brought the car home and put it up on ramps to make sure filter was not leaking anymore. To my shock, it was still leaking and I could tell it was the same filter by several identifying marks that were on it that I took note of before the visit. I will never return to this dealer again and will share this experience with everyone I know. This is fact and I hope they do not do this on regular bases with all customers. If so they are ripping us all off and not doing our vehicles just maintenance.
On behalf of the staff at Lupient Kia, I sincerely apologize for the experience you have had at our dealership. I assure you this is not how we conduct business relationships. We always strive to treat all of our customers with the utmost respect, honesty, and courtesy. Hence, I am saddened to hear that you felt wronged by our staff. We would greatly appreciate the chance to right this wrong and regain your trust. Please contact me at your convenience so that we may begin resolving these issues. Thank you for bringing this to our attention.
Sincerely,
Skip Cady
[email protected]
This is a great dealership, I think its the best Kia dealer in the twin city. I upgraded my 2008 kia sportage to a 2012 sportage and I had nothing but a great time working out a deal. The guys even got me a better rate then what I was pre approved for. I knew what I wanted and had my price before I went in. I worked with Jeff N and the others from the internet team. It was the best experience I ever had buying a new car. I had such a great experience I had to share it.