Lorenzo Bomnin Chevrolet is located in Miami, Florida and serves as your convenient Miami Chevrolet dealer. Our Miami Chevrolet dealership is a short distance from Fort Lauderdale, Homestead, Key Largo, and Key West. We serve as a convenient Fort Lauderdale Chevrolet, Homestead Chevrolet, Key Largo Chevrolet, and Key West Chevrolet dealer due to the short drive. Lorenzo Bomnin Chevrolet’s address is 8455 S. Dixie Highway in Miami, Florida. If you don’t know exactly where that is feel free to view our hours and directions page for directions.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Arnaldo
My Lorenzo Bomnin Chevrolet reviewI have never been treated at a car dealer before like this dealer did. I drove from Pebroke Pines very worry because two local dealer had told me that it was impossible to buy a New Camaro for $19,995. Well, I called them and spoke with Andy who assure me that the price they had on Autotrader.com was the price I would pay so I drove down to Miami and for my surprise they were waiting for me with the car clean and full tan of gas. Withing 10 minutes, I was test driving the car and a few minutes later i was seating with the manager. Very transparent team the one at Lorenzo Bomnin Chevrolet
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Willy Gabbart
My Lorenzo Bomnin Chevrolet reviewRun, DON’T Walk from Lorenzo Bomnin Chevrolet!
I Personally CAN NOT stress enough for you to stay away from this dishonest dealership!
I have purchased at least 8-10 vehicles directly off the Internet between the prices of $30,000-$75,000 in my lifetime. I usually only deal with car dealers because they will tell you the truth 99% of the time about their cars. They don’t want negative feedback that will hurt their Internet Sales and they are generally honest about the vehicles condition.
I found that LORENZO-BOMNIN Chevrolet is the exception to this rule. I dealt with 3 different people including initially the Internet Manager(Willy Gabbart) at this dealership. I was told on the phone as well as in email that the vehicle I was inquiring about was, and I quote word for word from an email of the Internet Manager Willy Gabbart:
“THE LINCOLN NAVIGATOR IS SUPER CLEAN AND THERE’S NOTHING WRONG WITH IT.”
This was in response to my email to him inquiring about the condition of the truck and I quote word for word from my email:
“I am in Austin Texas so a test ride is out of the question. My question is what is your best price on the truck? I am looking for one of these for my transportation company. Please let me know of any cosmetic problems or any other issues the truck has also.”
I explained on the phone to him (Willy Gabbart – Internet Sales Manager) and to the salesman Pedro (Pedro llapur), that the vehicle has to be excellent shape because we use it to pick up and transport high profile clients, famous actors and entertainers, and business VIP’s and transport them to and from their venues.
They both assured me that they had personally seen the truck and that it was in excellent shape and that I would be very happy with it. Since I have done this many times before with no issues, I bought the truck. That was over 2 weeks ago. I had a car transporter pick up the truck and bring it here to me in Austin, Texas.
Now the Fun Starts with Lorenzo Bomnin Chevrolet
When the truck arrived it was VERY clear that it had been in at least one rear end accident. So much for excellent shape! Here is a description of what we found:
The rear bumper was scraped up and had white paint scratches and paint swirl cracks on it where the collision took place. The bumper piece on the left rear side is buckled and has a half inch gap where it is supposed to fit seamlessly with the sheet metal of the rear quarter panel. I am assuming the fasteners broke when it was wrecked and now the bumper has to be replaced.
The front bumper has 4-6 inch swirl paint cracks due to a collision of some sort with the front bumper and was probably worse…as you will see later.
There was a 3-4 inch dent in the rear lift gate door as well as other VERY noticeable dings and paint scratches.
There are MANY scrapes, scratches and dings in the paint on all 4 sides of the truck.
The passenger side mirror was actually barely holding on to the truck with two rusty DRYWALL screws. The mirror was only halfway on the truck. it has a large cracked hole in the plastic of the mirror! The hole is probably close 2 inches around, but according to Willy and the GM ( I was told he is GM but could not confirm) Miguel Ranillo the truck is in great shape and cosmetically excellent.
The passenger side rear pillar (top back corner of truck) has a 2-3 inch square of paint chipped off. It will need to be replaced or totally repainted.
The font grill of the truck is cracked and broken through in multiple places and just sits in the front of the grill not actually snapped in. It is somewhat loose and would probably fall out if you drove down a reasonably bumpy road for any length of time.
The front passenger side headlight is not attached to the vehicle! It actually was just set in the opening and you can pull the headlight all the way out of the truck with your hand from the outside. The connection to the frame is actually snapped in half, which means the truck was obviously in a hard collision in the front as well as rear.
The auto extending floor boards on the side of the vehicle do not work at all, and one side was actually unplugged from it’s motor.
One of the fog lights is actually MISSING and has no mounting bracket for it to be replaced.
The paper work (car transporter vehicle pre-inspection report) that the car hauler filled out and that the dealership representative also signed to release the vehicle shows that all of these issues were there when the truck was picked up from the dealer.
When I received the truck, I was dumbfounded!
I immediately called Willy Gabbart about it and left a message. I never got a call back after leaving multiple messages and staying on hold with the receptionist for approximately 20 minutes waiting for him to come back or pick up. I did not get a call back the next day either after leaving messages for Willy Gabbart or Pedro llapur even though they knew why I was calling. We took pictures of all of the damage and emailed them to Willy Gabbart, the Internet Sales Manager.
Still no call…
I finally got a call several days later from Willy Gabbart and then Miguel Ranillo (I was told he was the GM) and that was only AFTER getting his name from the receptionist and calling him directly to complain. It then took 2 days for them to acknowledge receiving pictures of the damage to the truck. I then got the run around and no call backs for several days. I got no callbacks or responses from them until I let them know I own a highly successful Internet Marketing company, http://www.localsurgemedia.com who knows how to generate a massive amount of negative publicity online and that I had also contacted the owner of the dealership directly on LinkedIn.com. I did make contact and the owner accepted my request to connect with him on LinkedIn.com. I immediately messaged Lorenzo Llerena twice , he is the Lorenzo in Lorenzo-Bomnin Chevrolet, and never received a reply to my messages. I found that interesting because I was approved by him within 30 mins of making the connect request when he thought I was a happy customer. He obviously monitors his LinkedIn account but clearly wasn’t interested in making sure this was looked at or that his employees treated me fairly or operated with integrity.
Coincidentally, shortly thereafter I then got a call from the GM, Miguel Ranillo, who proceeded to try to explain to me that it was my own fault and that what his Internet Sales Manager (Willy Gabbart) meant by “The Lincoln Navigator is super clean and there’s nothing wrong with it”, was that the interior and engine were in perfect shape, just not the exterior.
Quick side note: Even that’s curious because the CHECK ENGINE light was on when we got the truck!
After a short conversation with the general manager Miguel Ranillo about what Willy Gabbart REALLY meant by “The Lincoln Navigator is super clean and there’s nothing wrong with it”, he then asked me what I wanted to do. I told him that I was a reasonable guy and that I had already gotten a bid to fix all of the issues that would be fairly cheap and that it was only going to cost $1,200. That was much cheaper than taking it to the dealer to fix all of these issues. He told me he would see what he could do and that he would call me back in 20-30 minutes that Friday afternoon.
Guess what happened next? Nothing…He never called.
I called him on the following Monday and still got no return call. When I emailed him explaining what my options were for getting my negative experience out en masse on the Internet, I got a quick call saying he had to talk with the owner of the dealership and that he would call me back that day for sure.
I explained that if I did not get the call and settle this issue that day that I was done trying to work it out and would take my cause to the Internet.
Needless to say, I got no phone call. So here I am, beginning Day 1 on the mission to make sure as many consumers hear about the way these people at Lorenzo-Bomnin Chevrolet do business as I can.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
John Cartalla
My Lorenzo Bomnin Chevrolet reviewI drove all the way from Key West to buy a New Malibu at Lorenzo Bonin Chevrolet because of their great prices online, wihile I was driving I call them to confirm the price was right and they not only confirmed, they started processing my application over the phone and When I got to the dealer they had the white LS Malibu detail and full of gas. Jhon Cartalla and his team made me feel very special.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
James
My Lorenzo Bomnin Chevrolet reviewI was chock with the amount of New Camaros they had online. Over 100 camaros in stock..Since I leave in Hollywood, I called them to confirm they had the Camaro I was looking for in stock and the answer was yes. The Internet Department was very professional and answered all the questions, confirmed the Internet price which was by the way the lowest in Dade and Broward County. The distance was not a problem for them, they even offered me to deliver the car to my house. I visited them and by the time that I was at the dealer they had the car ready, my credit approve and all the documents ready to be sign.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Arnaldo
My Lorenzo Bomnin Chevrolet reviewI just brought a 2012 Corvette from them at a GREAT price. They had a large (35+) corvettes to pick from and very friendly service. They made me feel like I was their only customer. I was able to work out the price/rebates on the phone/internet so when I got there my car was gased up, washed and ready to be driven off. I would highly recommend them and suggest you check them out before buying at some other fancy high overhead priced dealership.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Frank
My Lorenzo Bomnin Chevrolet reviewI had given a deposit at another dealer to order the Transformer Edition Camaro, then when I went back home I found online that Lorenzo Bomnin Chevrolet had three on line. I call them and right over the phone they confirmed they had three and gave me a price $1,400.00 shipper than the other dealer. They did everything over the phone, when I got to the dealer they had the car ready and full tank of gas. As they promised over the phone I didn’t spent more than 45 min at the dealership.
I NEVER THOUGHT BUYING A CAR WOLD BE SO EASY AND PLEASANT.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Arnoldo ( Owner)
My Lorenzo Bomnin Chevrolet reviewDo ot buy from these guys please. I was trying to buy from them used mercedes, I was transfered to a used car manager who told me that he will call me back, he never called me back and I left like 5 messages to him. After finally I got hold of store owner ARNOLDO, he told me that car is the price + 700$ dealer fee. I told him that his used car manager is not respnsible and he supposed to tell me that at the beginning, he replied that I do not have a deposit on this car and asked me what did I want from him without deposit. At the end he just hung up on me, and also was interrupting the whole convesration. VERY VERY DISSAPOINTING! This type of dealers should not be in the market.
More bad news!
http://mylorenzobomninreview.com/
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Lorenzo Bomnin Chevrolet reviewI was assisted from the very begining by the salesman,with no pressure and too much knowledge,my credit was not that good but they manage to give me the best possible rate for me to get the car,within the next two hours I was driving my CHEVY TAHOE way home,thanks all the staff from LORENZO BOMNIN CHEVROLET.:):)
This sounds like PR Bullshit
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Aaron Vergara
My Lorenzo Bomnin Chevrolet reviewThis being my first car purchase ever, I learned first hand why car dealers are portrayed so negatively, sometimes unfairly. However, this time the stereotype of them being crooked, double-talking shysters was true. I called beforehand to ask about a car I saw advertised online for $9K. With required fees and taxes, I was told by my salesperson and assured by the financier I was paying in total $12k INCLUDING $4K in cash I gave up front as required by them. It was actually $12K + $4K cash that was written onto the contract and unwittingly signed by me. So by the time I left that day, I had racked up a bill for $16K, unsure exactly what I had paid and signed for. Ultimately, it is my fault for not asking more questions until I got home or done better research, but I’ve never dealt with this much crookedness in purchasing anything. As my husband pointed out, I had read the contract wrong, despite what they had verbally assured me of. https://cardealercheck.com/forum/images/smilies/frown.gif They definitely took advantage of my naivety about car purchases and contracts. BUT EVEN WORSE was when I tried to call back to express my dissatisfaction and removal of the non-required dealers fees and extended warranties. Over multiple phone calls I was given the run around, brushed off, put on endless waits and made to feel basically stupid and helpless, as if I was annoying them and they were doing ME a favor. In fact, the rude customer non-service and the lying is what has prompted this online negative review. Yet this is an abbreviated version of my entire ordeal. I am still attempting to reverse some of the charges against me, but have been met with a brick wall. I wish I had never had anything to do with this place and wouldn’t recommend Lorenzo Bromnin to my worst enemy. https://cardealercheck.com/forum/images/smilies/mad.gif
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
My Lorenzo Bomnin Chevrolet reviewGreat people to deal with,so hard to find a dealer where you feel comfortable but these guys treated me and my family very good and gave us a great deal.
I’ve been back for service a couple of times and always feel like family,I love my new Camaro and the dealer I bought it from.