If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
They are the worst people to 5th alk to and tony thinking hes smart and talking disrepectfully to me and my family he bout got socked in his pie hole
my mother bought a car here. during the paper signing they did not disclose that the car was a branded title or salvage car. when my mom asked TONY BROWN he told her that that didn’t matter and that every contract had that writing in it. he also sold her a “warranty” without telling her that since its a salvage car they wont cover anything! so that’s 1000 dollars gone. so 3 months later the car dies it was only then that we find out it was a salvage car!! so we call TONY he acts surprised and then tells my mom he will trade it in. we get it towed there and proceeds to tell my mom he cant trade it in and that his mechanic will fix it through the warranty. the car sits for almost a week in the same spot while he tells us his mechanic is busy. so I have it towed to Gresham Subaru. THEY WERE GREAT!! They tell us that the warranty wont cover a salvage car. and that the engine is dead and it has been driving on borrowed time and that the dealer that sold it knew that. So please AVOID THIS PLACE at all costs!! And we have contacted an attorney who will take it from here. and BBB and KATU news on your side.
Sure, the initial call from them was a fast talking woman who said I was pre-approved (I have bad credit. She was hard to get an questions in but treated me nicely as she expalined what they could do. So I get there and wow… very laid back atmosphere and friendly salesman. I got the exact vehicle I wanted after letting me trade up the very next day to a slightly more expensive car that I was absolutely set on. They got me an AMAZING interest rate compared to what I was expecting and I can honestly say I will recommend them to anyone. If you look, the bad reviews are all older now so going by the recent ones that are good, this is definitely a good place for a used car.
I have bought 3 cars from these guys. My credit wasn’t that great and they still got me into a car. It wasn’t awesome in the beginning, but it was clean and neat and never gave me any problems. I traded it in and upgraded to a nicer car. That car was fun. After a year I bought my dream car. Yes they are salesmen, yes they are there to sell cars. What salesman isn’t a little eager to sell a car. But they worked with my crappy credit and now I have the car I’ve wanted for 2 years. But now I’m thinking I would like a prius. I’ve already contacted Tony and he’s keeping an eye out. Thanks Tony. Your the best.
I would highly recommend them I went to Thomas auto sales first and pushy pushy and very little for my trade and 3000.00 down and then they would work the deal but city auto wholesaler gave me a lot more than I thought for my trade and very little down and they worked the deal and I am very happy thanks so much Michael
We had talked to a woman named Tiffany on the phone for several days then when we arrived she wasn’t at the location and we get Donald so called Smith instead. Seeing how Donald Smith was reluctant to tell me his name, I don’t really think that’s what his name was. We were asked if we had fire arms, tv, or anything of value to trade, I was shocked. I asked for my paperwork back and in comes Chuck, another sales guy, who pretended to be sorry about the previous salesman’s behavior. Seemed like they were doing the bad cop good thing to us. The place is horrible, do not go there ever!
Was horrible, was treated like I like was a POS… What they offered over the phone was nothing like what they offered in person. And in retrospect the finance lady that I talked to was a fast talker and wouldn’t let me get a word in. And they wanted to any kind of down payment, from an xbox, TV to any firearms I might have. What kind of respectable dealers do you know that would take that kind of trade in? Anywho, I absolutely do not recommend this dealer, for someone who is trying to rebuild they’re credit.
This was the worst experience I have ever had trying to buy a car. They tried to sell me a POS (junk) promised me all kinds of things over the phone, told me I was approved for 12,000 and then made me start from scratch once I arrived at the dealer. Please do not buy from this dealer I am warnig you, they are out to scam you!!!!
My big complaint is how I was treated by Jake. I believe he was in finance. He treated me like I was stupid and with no respect. I tried talking to him about my problem and he interrupted me and laughed at me regarding my concerns. I asked him several times to quit interrupting me but he continued on. He treated me like I was a stupid woman. He told me many things but did not follow up with any of it. I would never buy a car again from this dealership. Horrible customer service as well as selling a car that was not up to safety standards. They have a 30 day return policy however they put me off the whole 30 days saying they did not have a used car for me. Really? They sell used cars….!