Welcome, and thank you for visiting our dealership website. Our website offers you online search of our inventory. You can review vehicle details, request a quote on a vehicle configuration that you desire or arrange for credit. We are committed to serving our friends and customers and look forward to hearing from you! Please click here to contact us.
If you have visited this dealership please take a moment and rate by clicking the review tab.
By taking a few minutes you can let everyone know how well you were treated or you can register a complaint.
If your thinking of visiting this dealer the review tab allows you to read other customer reviews.
SERVICE WAS 100% PERFECT DOUG WAS GREAT ,MY CAR WAS DONE IN A REASONABLE TIME AND MY CAR WAS WASHED WHEN IT WAS RETURNED
THANK YOU DOUG,MIKE AND YOUR STAFF
this is a service review i called and made an apt to service my new mkx
mike the service mgr was wonderful ,i cannot say enough about how i was treated,this was my first time returning to gervais since buying my mkx in january,my service experiance was 100% perfect
thank you mike bourque
also it made me feel good to have peter gervais and john martin remember me i felt like a friend and not just another customer
I brought my car in multiple times for a noise my car was making while the car was still under warranty. It was the worst customer service experience of my life. The service manager was rude and said that there was nothing wrong with the car, then billed me $100 for the service appointment. I subsequently brought the car to another dealer and they were able to find the problem right away. I will never purchase another car from Gervais again.
i went there feeling that i would not be able to get a dealbased on visits to 2 other lincoln dealers.i worked with paul he was very helpful and he made me feel at ease in negotations which were not long and drawn out as with most other dealers .i purchase a 2012 mkx for a very reasonable price much better than the 2 other dealers. yes i would tell who are looking for a new lincoln to buy from gervais lincoln in lowell ma