O’Reilly Buick GMC is your Philadelphia, West Chester and hometown Newtown Square GM dealership for all new Buick and GMC trucks, cars and SUVs. We also have an excellent inventory of used cars in Newtown to match your needs including used Buick, and used GMC at prices Buick GMC dealerships in Philadelphia can’t beat. We are located on West Chester Pike, convenient for all Buick and GMC shoppers in Delaware and Chester County. Philadelphia Buick GMC drivers know that for affordable financing on your next new or used car in Philadelphia, come to O’Reilly Buick GMC in Newton Square. We proudly serve all Delaware County, Chester County and Media, PA customers.
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Pressure from salesperson to "Buy Now"
High
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
John Mclaughlin
My Oreilly Buick GMC reviewThe initial greeting was great and everyone was very friendly. Things went south very quickly and I realized that all they care about is the sale of the car and not if the car they sold works properly. I leased a 2008 GMC Acadia from them and have been having problems with the mileage. I am getting less then half of the advertised mileage (average 7.2 MPG city). The service dept has not been able to fix the problem so I called the sales person who seemed very concerned at first. Then he told me that there was nothing he could do and I had to see a manager. I asked him to transfer me to one and he refused. He then hung up on me. I called back to find out why he hung up on me and why was he being so rude all of a sudden and he told me to go bleep myself. He used the F word. Today I went to the dealer to test the mileage again and again saw the sales person. I suggested that he say to my face what he said on the phone and he wanted to step outside to fist fight. This salesman is like a bad joke. The manager asked what the problem ws and he was just as rude as the salesman. I asked if they treat all customers this way and he said yes. Nice way to treat a customer. I have a 40,000 car that does not work and no assistance from the selling dealer whatsoever. Avoid this place at all costs