NY Kia dealer Autoworld Kia of East Meadow serving East Meadow, Nassau, and all Kia New York drivers
Need a NY Kia? Autoworld Kia of East Meadow of East Meadow has the Kia New York you are looking for. View our Certified Kia center for finance, lease, service, and parts specials
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They really went out of their way for me. I bought a lovely pre-owned Sportage. Unfortunately, when I began using it for my long commute to work, I found I wasn’t completely comfortable in the seat. My previous car had power seats but I never thought it was a necessity. However, in this stage of my life (50+), it turns out that I really do need a power seat.
I brought home the car on a Tuesday night and called Ty, Autoworld Kia’s financial manager (and wizard!), on Thursday night in tears. He was frank with me that he was not sure what he would be able to do, but that he would try his best to get me into a different vehicle. It was not an easy process. I had already received my new registration and numerous calls had to be made to Albany to try to interrupt the title issuance process and secure other permissions. Ty doesn’t know I know this, but my salesman, David, told me that Ty was working on my problem on his day off. Now that is a serious commitment to customer service! I took a Sorento home as a loaner while the work continued.
By Monday morning, Ty had successfully worked it out! I became the proud owner of the loaner Sorento, a beautiful LX with power seats! My original trade-in and downpayment were still applicable to the new contract which I consider myself so, so lucky that Ty worked that out for me. People who I tell this story to are amazed. They never heard of a dealer going out of their way like this to make a customer happy. I never thought I would be the person requiring special treatment! But when I did, I’m so glad I was at Autoworld Kia where they worked so hard to give me the special treatment that I needed in the situation. I will be forever grateful!
Jerrold was very friendly & personable. He explained everything about the car & took all the time needed even on the test drive. He also played a video about the car on his laptop. He did everything to make the deal happen without any pressure.
i was ripped off lied to by the salesman and waited around for hours before going into the finance office and speaking to eddie … i gave him $2000 cash that never appeared on my invoice, and when i called he said its in the deal, but not on my invoice. stay far away from these crooks
Stay away from AutoWorld. They will make promises they can’t keep and tell you anything you want to hear without delivering. I purchased a car and an alarm system from them on Saturday and they assured me the alarm would be installed on Monday and it would be a 2 hours job. I was called Monday afternoon and told there was a problem and the car wouldnt be ready until Tuesday. I was then called on Tuesday and told the car wouldn’t be ready until Wednesday. I finally picked up the car on Wednesday and was told by the staff that the alarm was in working order as they has just checked it. When I got home I realized that THERE WAS NO ALARM INSTALLED! I went back to Autoworld and they told me they would install the alarm immediately and then reimburse me $500 for my troubles and to “ensure customer satisfaction.” I was then approached by a very rude man named Saverio, who claims he is the General Manager. He told me he would not approve the $500 because “its not his fault the alarm wasn’t put in.” He then went on to call me a liar and said that I had not dropped off the car on Monday but only on Wednesday. Can you believe someone who claims they are a General Manager would call his customer a liar? Don’t go through the hassle and stress that i went through. I wish I had done more reasearch on the company so I want to makes sure that everyone knows what I went through and STAYS AWAY!
😮 Terrific, my husband and I have come into some serious credit issues and that lowered our credit score, we explained our situation to our saleman and he was able to secure us an affordable loan with no downpament and we left the same day with a 07 Altima that was far beyond our dreams. Thank you Auto World for helping us in these terrible times!… We HIGHLY recommend AUTO WORLD to anybody and everybody we know.:o
OK, a friend of mine just totaled his car. He needed to get a used car in the $7000 range to fit his budget. He found a Ford Taurus 2006, 30000 miles advertised at AutoWorld Kia in East Meadow Long Island. He called the dealership in the morning asking if the car was still available. He was told yes it was. I had an appointment in the morning and couldn’t hook up with him until that afternoon. We live about 35 Miles away from this dealership and called again at about 1 PM to see if the car was there. We were told it was.
We arrived at the dealer about 1:45PM. We were greeted by a salesman who was very new to the business. When we asked about the car that was advertised, we were told it was not there and probably sold that day.
I was furious. I had sold cars years ago and I would have never done that to a customer. He did tell us he had another 2008 Taurus for around $12,000. Very obvious bait and switch. After spending about 1/2 hr at the dealership waiting for the salesman to show us the car that was advertised we decided to call other dealers we saw had cars right in front of the salesman. He tried to show us a car that was just bought at the auction that had been in a wreck, and was not maintained. I know this by the new body panels we saw and the fact that the transmission oil in the car was brown and smelled burnt.
After looking at these 2 cars and wasting my time I decided I would thank the sales manager for wasting my time.
I walked up to where all of the salesmen were talking to the manager and stuck my hand out as if I wanted to shake his hand. He started to shake my hand and then I thanked him for wasting my time. His response was amazing. “Come back again tomorrow, we can do it all again!”
This is the kind of salesmanship that gives auto dealers a bad name. I can say this much. I will never step foot into an AutoWorld dealership again.