Orrin B. Hayes, Inc. has been established in Southwest Michigan for over 90 years. Started in 1920, our founder, Orrin B. (Pug) Hayes, coined our motto ‘service Sold It? Since 1920, a slogan that continues to sum up our customer service philosophy today. Located in downtown Kalamazoo, the dealership is now run by two of Pug’s great-granddaughters, Amy Krone and Amanda Woodruff, the fourth generation of Hayes family members to operate the store.