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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2004
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Vehicle make
Lexus
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Service Technician
Chris
My Warnock Lexus reviewMy husband and I leased a car from Warnock Lexus, and the nightmare began almost immediately. I found the service department to be inept, dishonest, and rude. If you’re in the market for a Lexus, I definately would recommend that you go to some other dealership.
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Vehicle serviced for
Repair
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2004
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Vehicle make
Lexus
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Service Technician
Chris
My Warnock Lexus reviewMy husband and I leased a car from Warnock Lexus, and the nightmare began almost immediately. We found the service department to be inept and dishonest. If you’re in the market for a Lexus, I definately would recommend that you go to some other dealership.
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Vehicle serviced for
Repair
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
No
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Vehicle year
2004
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Vehicle make
Lexus SC430
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Service Technician
Chris Wygan
My Warnock Lexus reviewTerrible experience with this dealership. I leased a pre-owned SC430 that turned out to be a lemon, with the vehicle requiring approximately a dozen tire and wheel replacements in under 35,000 miles. When I later obtained the prior service history (I know, I should have obtained that before I leased the car), I found out that the prior lessee had the same chronic problems with the wheels and tires. Lexus never told me about that. The service department gave me all kinds of runarounds. Got to the point where I couldn’t even drive the car more than a few miles without another tire or wheel going bad. Essentially had to abandon the car before the expiration of the lease, and Warnock Lexus refused to compensate me in any manner. When I insisted on keeping the loaner vehicle until Warnock got to the bottom of the problem, the dealership’s owner, Bethanie Warnock, threatened to call the police and have the loaner vehicle reported as “stolen.” Whatever you do, do NOT buy or lease a Lexus from this dealership!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Terri Hall
My Warnock Lexus reviewTerri was wonderful. Straight forward, no games. I went online to avoid the pressure and stress of purchasing a car. She made things easy and relaxed and answered all of my questions. I recommend that anyone looking at a lexus go to Warnock.