DCH Kay Honda located in Eatontown, New Jersey is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with DCH Kay Honda a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Honda, you've come to the right place.
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Comment: My fiance and I looked at a certified Pilot. Our trade in was appraised $2,000 less than all other appraisals from area dealers. The sales associate assumed we wanted the vehicle but never negotiated the price. His stance was sell at sticker price, no less. 3 days later they dropped the asking price $1,300. This was right in our budget. We called and exchanged several calls from 9am to 1:30pm. A deal was made and we agreed to go in at 3:30 to sign papers. My fiance drive ONE HOUR to the dealership. The sales associate greeted him and said “let me get the keys so they can clean the Pilot while we do the paperwork” the sales associate returned empty handed and said “sorry thy sold the vehicle to another dealership at 6AM this morning.” Why on earth would they offer a vehicle and run quotes all day on a vehicle that was SOLD knowing we were an HOUR away! Inexcusable & unprofessional What a waste of time and gas!!!!
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What a scam! You’d have to be crazy uninformed to buy a car here. Even though I got my last car here, they said it’s worth $1k on a trade-in, 2 weeks later they’ll give me only $350.!:confused:
Went there 4x to buy a car. The Mngr.:devil( said “I guarantee you’ll walk out of here tonight with a car”. Then he presented the “final numbers”…….$2k more than other dealers, and 8.3% financing, even though Honda was offering 0.9% :eek:.
He was smiling the whole time:D. Then they refused to take cash for the car! The saleswoman I had been working with for 3 months just stood there, not saying anything.:p
What a waste of my time…..went there 4x and they just wouldn’t sell one to me.:mad: